Knowledge Management Strategy and Technology (Hardcover)

~ Richard F. Bellaver (Author), John M. Lusa (Author) "To understand knowledge management (KM), it is necessary to understand relationships between essential types of knowledge and critical "gateway" knowledge..." (more)
Key Phrases: integrated development model, corporate data resources, enterprise data warehouse, Lotus Notes, New York, Commerce One (more...)

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Product Description

This resource provides a thorough, up-to-date understanding of knowledge management (KM) and details the techniques needed to identify, manage, control the flow, store, and share access to information. Utilizing real-world case studies and in-depth discussions, the book is designed to help the reader develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout an organization, and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of knowledge. From leveraging intangible knowledge assets, enterprise data warehousing, and data quality, to the three-level model for managing knowledge, the network economy, and groupware tools, the authors cover critical KM topics and show how knowledge management is a key strategic tool. Moreover, the book shows how to formulate an effective knowledge management policy that addresses technological, organizational and process elements.

About the Author

Richard F. Bellaver is an associate director at the Center for Information and Communication Science, Ball State University. He holds a B.S. in industrial economics from Purdue University and an M.B.A. from Michigan State University. John M. Lusa is a visiting associate professor at the Center for Information and Communication Science, Ball State University and managing director and principal at International Communications. He holds a B.S.J. from Ohio University and an M.B.A. from the University of Dayton.

Product Details

• Hardcover: 268 pages
• Publisher: Artech House Publishers; 1st edition (December 1, 2001)
• Language: English
• ISBN-10: 1580531059
• ISBN-13: 978-1580531054
• Product Dimensions: 9.2 x 6.2 x 0.9 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: No customer reviews yet. Be the first.
• Amazon.com Sales Rank: #1,757,168 in Books (See Bestsellers in Books)

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