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Dr. Paul J. Hensel is Associate Dean for Executive and International Programs and Professor of Marketing at the University of New Orleans. He earned his Ph.D. in Business From the University of Houston, his MBA from Southern Illinois University at Carbondale and his B.Sc. in Communications for the University of Illinois. Previously, he held faculty positions at the University of Kentucky and Southern Illinois University at Carbondale. He has published more than 50 referred journal and academic proceedings articles. He is the recipient of a number of grants and awards including a Fulbright Scholarship related to his current interests in trade capacity building in lesser-developed nations.
Dr. Karen E. James is Associate Professor of Marketing in the Management and Marketing Department at Louisiana State University, Shreveport. She received her Bachelor's degree in public relations and radio and television production from Purdue University and her MBA and D.B.A. from Southern Illinois University-Carbondale. Prior to her present position, James taught marketing courses at the University of New Orleans and Southern Illinois University. In addition to scaling and measurement, her research interests include creative advertising visual strategies, marketing education, negative advertising and health care/services marketing. James has authored or co-authored multiple academic articles and proceedings.
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