Rumor Psychology: Social And Organizational Approaches (Hardcover)

~ Nicholas Difonzo (Author), Prashant Bordia (Author)

Editorial Reviews

Product Description

In Rumor Psychology: Social and Organizational Approaches, expert rumor researchers Nicholas DiFonzo and Prashant Bordia investigate how rumors start and spread, the accuracy of different types of rumor, and how rumors can be controlled, particularly given their propagation across media outlets and within organizations. Rumors are an enduring feature of our social and organizational landscapes. They attract attention, evoke emotion, incite involvement, affect attitudes and actions--and they are ubiquitous. Rumor transmission is motivated by three broad psychological motivations--fact-finding, relationship-enhancement, and self-enhancement--all of which help individuals and groups make sense in the face of uncertainty. Rumor is closely entwined with a host of social and organizational phenomena, including social cognition, attitude formation and maintenance, prejudice and stereotyping, group dynamics, interpersonal and intergroup relations, social influence, and organizational trust and communication. Organizational rumors, in contrast with natural disaster rumors, tend to be highly accurate, with accuracy being affected by cognitive, motivational, situational, group, and network factors. DiFonzo and Bordia describe how managers can most effectively manage and refute rumors and infer that employee trust in management inhibits rumor activity.

About the Author

DiFonzo is an associate professor of psychology at the Rochester Institute of Technology (RIT). Bordia is an associate professor in the School of Management at the University of South Australia, Adelaide.

Product Details

• Hardcover: 392 pages
• Publisher: American Psychological Association (APA); 1 edition (September 30, 2006)
• Language: English
• ISBN-10: 1591474264
• ISBN-13: 978-1591474265
• Product Dimensions: 10 x 7.3 x 0.9 inches
• Shipping Weight: 1.8 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon.com Sales Rank: #963,438 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

2 of 4 people found the following review helpful:

5.0 out of 5 stars Great resource, January 4, 2007

By	Steph (USA) - See all my reviews

Comprehensive, interesting, and easy to ready. This book does a fantastic job bringing together in one source all the rumor research out there and demonstrates its applicability to life, business, etc . Highly recommend.