by Don Tapscott
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This book provides a wide-ranging overview of current experiences from industry on the organizational implementation and use of these technologies. It focuses on strategies for overcoming obstacles in the implementation process, and measures that can be taken to enable effective use.
Among the key features are:
* Overview of the current state of the area of collaboration technologies
* A review of empirical research and taxonomy of implementation factors
* Six case studies covering different collaboration technologies and organizational settings
* Practical solutions and guidelines for the implementation team.
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