Department by department this book explains precisely what a company must do to implement the ISO 9000 quality system and pass the certification audit. Every requirement is addressed. There are hundreds of tips and examples of implementation solutions. There are also examples of audit situations illustrating what auditors will be looking for, what auditing techniques they will use, and how they will react in specific situations. Clear definitions what will, and what will not, be accepted establish this book as a standard in ISO 9000 compliance. Nothing like this book has ever been written on ISO 9000. It's like having a first class consultant and an auditor assist you with your ISO 9000 implementation project. The book has helped thousands of companies achieve their ISO 9000 certification. The table of contents is provided in the Book Information menu on the left side of this page.
From the Publisher
The first edition of Jack Kanholm's ISO 9000 series was published back in 1992. Now in its third edition, the series has never lost its momentum and have since sold over 70,000 copies. The books have established themselves as the reference of choice for understanding, interpreting and implementing the ISO 9000 standards. Based on the success of this series, we also published Jack Kanholm's books on QS-9000 for the automotive suppliers, ISO 13485 (EN 46000) for the medical device industry, and ISO 14000 environmental management standards.
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