This workbook contains a general orientation course on QS 9000 quality systems. It is intended for training personnel in companies that either operate a QS 9000 quality system or are implementing it and preparing for certification. The course explains what the standards are, how the quality systems works, and how everyone should prepare themselves and their work areas for the certification audit. The workbook is intended for distribution to all personnel for self–study or group training, and it includes a short multiple-choice test and a certificate of completion. This course satisfies QS 9000 requirements for training personnel in understanding and operating the quality management system. Table of contents is provided in the Book Information menu on the left side of this page.
From the Publisher
Jack Kanholm's QS-9000 series was first published in 1995, and became an instantaneous success. The books have established themselves as the reference of choice for understanding, interpreting and implementing the QS-9000 standards. We estimate that 70 to 80 percent of companies certified to QS-9000 have used these books. This is for us an unprecedented market penetration. The QS-9000 books are based on Jack Kanholm's ISO 9000 series, now in its third edition and with over 70,000 copies sold. Based on the success of this and the ISO 9000 series, we also published Jack Kanholm's books on ISO 14000 environmental standards and the new ISO 13485 (EN 46000) quality standards for the medical device industry.
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