Shoplifters vs. Retailers The Rights of Both (Paperback)

~ (Author)

Editorial Reviews

Product Description

In this insightful book, the author, Charles A. Sennewald, a Security Management Consultant shares his professional expertise in the field of retail security with actual cases from the perspective of the person stopped, then from the point of view of the security agent. Following each such scenario, Mr. Sennewald then analyses what occurred and informs the reader whether the detention was valid or done in error...and why! This unusual treatment of this common but misunderstood problem in our society provides the consumer, the merchant, skilled legal professionals and professional store security agents with a new insight not offered by any other book or other written materials.

Shoplifting is a crime that has an insidious impact on everyone’s budget. As the retailer’s losses continue to soar, so do the prices, we, the consumer, have to pay to compensate for the millions of dollars lost yearly nationwide due to shoplifting.

Charles Sennewald’s writing style and interesting experiences during his lifelong career holds an interesting appeal for any reader. He tells his stories with excitement and a passion that clearly exhibits his expertise on this subject, a subject that should be of interest to anyone.

About the Author

Charles A. Sennewald is an independent security management consultant and author of four books. Effective Security Management, 3rd Ed., 1998, The Process of Investigation, 1981, Security Consulting, 2nd Ed., 1996, and Shoplifting, (co-authored) 1992 . Mr. Sennewald was the Director of Security for The Broadway Department Stores for 18 years. Prior to this he was Chief of Security for the Claremont Colleges and a Deputy Sheriff for the County of Los Angeles. Mr. Sennewald is the founder and first President of the International Association of Professional Security Consultants (IAPSC). He is a member of the American Society of Industrial Security and at one time was the chairman of the Standing Committee for Retail Security. He is a graduate of the California State University at Los Angeles, the L.A.’s County Sheriff’s Academy and the U.S. Army’s Military Police School. He commenced his consulting practice in 1979 and since then had serviced various national and local retailers this country as well as Mexico. He has served both for the plaintiff and the defense, as a consultant and expert witness in numerous lawsuits involving shoplifting incidents.

Product Details

• Paperback: 104 pages
• Publisher: New Century Press; 1 edition (March 17, 2000)
• Language: English
• ISBN-10: 1890035181
• ISBN-13: 978-1890035181
• Product Dimensions: 8.4 x 5.4 x 0.3 inches
• Shipping Weight: 5.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.1 out of 5 stars  See all reviews (9 customer reviews)
• Amazon.com Sales Rank: #768,877 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

5 of 6 people found the following review helpful:

5.0 out of 5 stars "Must" reading for all shopkeepers & business owners., July 4, 2000

By	Midwest Book Review (Oregon, WI USA) - See all my reviews

While larger companies with professional shoplifter patrols may benefit the most from these case histories, Shoplifters vs. Retailers holds information not readily available in such a specific form and retailers and students of law alike will find it important. Shoplifters vs. Retailers covers legal issues and rights of both retailer and shoplifter, relying entirely on case histories of selected shoplifter apprehension scenarios; and will prove essential to retailers who wonder about recourse in identifying and detailing shoplifters or suspects.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Excellent!, April 1, 2002

By A Customer

I am new to the field of Loss Prevention. I found this book very informative and insightful. Its too bad I didn't have it when I started six months ago as I would have avoided some rookie mistakes! The case reviews are interesting and instructional.

I recommend this book to anyone just entering the LP field.

2 of 3 people found the following review helpful:

4.0 out of 5 stars Single Item Stops?, October 10, 2001

By	Jerry Werzinsky (Novato, CA United States) - See all my reviews (REAL NAME)

It first when I saw the title "Shoplifters vs. Retailers: The Rights of Both" all I could think of was the only rights shoplifters should have is to be "hooked and booked". However, after reading the book I would say the book should be required reading for begining Loss Prevention Agents. I like the Scenario and Analysis set up of the book. But there are far too many "single item" detentions in the book. For me to risk my badge, possibly my job, and a lawsuit on a bad detention if I am wrong on a single item, I have to be VERY certain that a shoplift has occurred and that the individual has the merchandise. Not that I have not been involved in single item detentions, but sometimes it's better to let someone walk with the merchandise; because if the person is a true shoplifter they will be back.