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About the Author
Ms. Evenson is a freelance writer specializing in organizational psychology in the workplace – the roles and behaviors of customers, employees, and management. She has written two books, Customer Service 101: Basic Lessons To Be Your Best and Customer Service 201: Managing Your People To Be Their Best, as well as numerous related magazine articles.
Ms. Evenson is a freelance writer specializing in organizational psychology in the workplace – the roles and behaviors of customers, employees, and management. She has written two books, Customer Service 101: Basic Lessons To Be Your Best and Customer Service 201: Managing Your People To Be Their Best, as well as numerous related magazine articles.
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