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About the Author
Ms. Evenson is a freelance writer specializing in organizational psychology in the workplace – the roles and behaviors of customers, employees, and management. She has written two books, Customer Service 101: Basic Lessons To Be Your Best and Customer Service 201: Managing Your People To Be Their Best, as well as numerous related magazine articles.
Ms. Evenson is a freelance writer specializing in organizational psychology in the workplace – the roles and behaviors of customers, employees, and management. She has written two books, Customer Service 101: Basic Lessons To Be Your Best and Customer Service 201: Managing Your People To Be Their Best, as well as numerous related magazine articles.
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Remember the basic courtesies we learned as children? Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
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Remember the basic courtesies we learned as children? Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
Customer Service New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
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35% buy the item featured on this page: Customer Service 101: Basic Lessons to Be Your Best $11.65 |
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31% buy Customer Service Training 101: Quick and Easy Techniques That Get Great Results $14.93 |
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16% buy Master the Civil Service Exam 3rd ed $12.21 |
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10% buy Award Winning Customer Service: 101 Ways to Guarantee Great Performance $12.21 |
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