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74 of 81 people found the following review helpful:
5.0 out of 5 stars
Practical skills at last..., May 29, 2002
As a consultant and trainer in Organisational in Emotional Intelligence and an NLP Practitioner I applaud the work of Patrick Merlevede, Bridoux and Vandamme. 7 Steps to Emotional Intelligence has offered me an unparalleled resource in my consulting, training and tools for EQ and Exec. Coaching.I have read a number of books of late on the burgeoning topic of Emotional Intelligence, which include: The emotionally intelligent workplace (Cherniss and Goleman), Emotional Intelligence at Work (Goleman), Executive EQ (Cooper and Sawaf). In my opinion, these books successfully answer the 2 basic questions- Why EQ and What is EQ? What has not been successfully addressed till now is How-EQ? After presenting compelling evidence to change, anecdotes that inspire, highly developed and statistically reliable measurements, one is then `left hanging' with no concrete methods of effecting this change. Goleman (Emotional Intelligence at Work) offers no `answers' his later text with Cary Cherniss discusses the `what of EI training' but not how this can be achieved. Developers of the EQ Map, Dr Cooper and Esther Orioli (Q Metrics) have engineered a 21day program to build EQ, one competency at a time (frustratingly slow process that uses the conscious mind and determination to bring about change). I do not doubt the merits of such a program but I find it interesting that we insist on the latest in software and computer technology but are still using outdated systems to utilising the brilliance of the human machine in creating change. Most recent thinking acknowledges that all human behaviour, learning and change occur at the unconscious level. That is, at the level of the programs we are running, the coding behind the behaviour. To be lasting and effective, change must occur at this level. My own experience of many years counselling and coaching has verified this dictum. I believe that NLP `the study of excellence' has always had the `answers'. The difficulty has arisen in the somewhat theoretical, academic (and to many) abstract `packaging' of its tools and methodology, which has made it inaccessible to the `many'. Merlevede has achieved what I have not found in any other single text on EQ or NLP. He presents NLP through the filters of real life experience and personal wisdom to bring the power of these processes to a much wider audience. The authors have provided an easy to follow, concrete and complete program on: Why EQ, What (is) EQ, How EQ and What if EQ (in what other environments can I utilise these skills). At last- the total package-that works! The book is filled with the powerful tools of NLP laced with practical examples and metaphors that inspire. It acts as reference text for consultants, trainers, coaches, NLP practitioners, leaders, executives and individuals who simply want to be their best and begin to utilise more of their vast and untapped potential.
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