Managing Information Technology in Small Business: Challenges and Solutions (Hardcover)

by Stephen Burgess (Editor) "Research into the use of information technology (IT) in small businesses is extremely diverse..." (more)
Key Phrases: nononline competitors, system development outcomes, online store owner, World Wide Web, Idea Group Publishing, New York (more...)

Editorial Reviews

Review
This book is a timely addition to the literature in the field of small business. -- John Green, Victoria University

Product Description
In many countries, small businesses comprise over 95% of the proportion of private businesses and approximately half of the private workforce, with information technology being used in more than 90% of these businesses. As a result, governments worldwide are placing increasing importance upon the success of small business entrepreneurs and are providing increased resources to support this emphasis. Managing Information Technology in Small Business: Challenges and Solutions presents research in areas such as IT performance, electronic commerce, internet adoption, and IT planning methodologies and focuses on how these areas impact small businesses.

See all Editorial Reviews

Product Details

• Hardcover: 367 pages
• Publisher: IGI Global (February 1, 2002)
• Language: English
• ISBN-10: 1930708351
• ISBN-13: 978-1930708358
• Product Dimensions: 9.9 x 7.4 x 1 inches
• Shipping Weight: 1.8 pounds
• Average Customer Review: 4.0 out of 5 stars See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #2,291,060 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

4.0 out of 5 stars Review of Book., August 19, 2002

By	Abdul Samad Kazi (Espoo, Finland) - See all my reviews (REAL NAME)

This book is a timely contribution to a niche issue that has been under discussion for the last few years. In addition to some meassurement tools such a frameworks, models, approaches for IT use measurement in small business, the book builds its wealth of knowledge on the basis of ample case studies from different countries.

At first glance, I must confess some relcutance to reading the book. A quick scrutiny of the contents and whereabouts of the contributing authors did show a strong Australian followed by Canadian dominance. This reality can however easily be overlooked once one does actually read the book. Contributions in effect come from Australia, Canada, Italy, the United Kingdom, USA, Slovenia and Hong Kong. Most important of all perhaps is the fact that though country specific in some cases, the findings and conclusions are in fact quite generic and applicable at a global level.

If you are interested in knowing about the adoption, use, and management of IT in small businesses, then this book is for you. Detailed case studies present some key realities, challenges and solutions.

4.0 out of 5 stars Useful Content, October 19, 2008

By	Edward M. Janes "El Zatoichi" (Toms River NJ) - See all my reviews (REAL NAME)

So many IT management books are focused on large enterprises that have dozens of IT staff members. Well the reality is that the greater majority of businesses are not that size. The greater majority of businesses are small. So when reading on IT department efficiency, the books are assuming I'm working for one of those large enterprises. Ironically, there are very few books on small business IT management. But this one is focused solely on small businesses.

The content inclued in here is all based on research. Therefore the conclusions made within this book are all based on research compiled from multiple small businesses across the globe. This book tackles numerous issues that small business IT staff face almost daily. As a small business IT professional, I found the book useful in giving information on how other small businesses are operating under the same particular constraints only small businesses face.

I give the content a 5 but the reading a 3. Becuase the book is based on a ton of research, it reads like a technical manual, spouting facts and figures left and right supported by chart and bar graphs. Of course that is what is expected with research projects, but it just makes for a hard and sometimes boring read.

Definitely recommend this book to anyone else who must struggle with the pecularities and circumstances that only arise in small business IT.