What Every Chief Executive Should Know (Paperback)

~ Jon M. Shane Forward by William J. Bratton (Author) "Virtually everything in policing is subject to measurement and, as such, should be measured..." (more)
Key Phrases: summons rate, predicted crime rate, rate per employee hour, New York City, Success Indicator, United States (more...)

Editorial Reviews

Review

This is a well thought out academic and technical review of the use of data to increase effective policing and crime reduction. It would be worthwhile reading for any police executive. - --Howard Safir, NYPD Police Commissioner (Ret.)

Product Description

How many officers do we need? Are we efficiently using the ones we have? Is there a relationship between the number of officers we have and our crime rate? What s the status of our patrol car fleet? Are citizens satisfied with our work? What s the cost of our special programs and what are the actual benefits? Big questions that demand solid answers! This book will help you provide them! Easy to understand and designed to help top administrators use actual current information and calculations to make the kinds of informed decisions that make agencies run smoothly, efficiently and economically. You ll get step-by-step guidance on: Evaluating whether overtime is necessary and effective Drafting and maintaining a realistic, successful budget Creating smart, efficient workload distributions Analyzing cost effectiveness of special departmental programs Learning to forecast crime...and prepare to combat it. Bonus! CD-ROM packed with ready to use Excel spreadsheets to use with your data. GET CUSTOMIZED RESULTS IN MINUTES

Product Details

• Paperback: 300 pages
• Publisher: Looseleaf Law Publications (March 5, 2007)
• Language: English
• ISBN-10: 1932777385
• ISBN-13: 978-1932777383
• Product Dimensions: 9.8 x 6.8 x 0.9 inches
• Shipping Weight: 1.6 pounds (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
• Amazon.com Sales Rank: #245,195 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

4.0 out of 5 stars Measuring Police Performance , May 24, 2007

By	T. E. Engells "tengells" (Houston, Texas USA) - See all my reviews (REAL NAME)

Jon Shane's book is a timely contribution to the police administration and performance measurement literature. It is thoughtfully presented in a logical and readily understandable fashion, which may very well make these fundamental performance measurement and statistical tools available to administrators throughout the nation.

Admittedly, a technical book, with the preponderance of the text devoted to detailed explanations of the tools and techniques outlined. The book is subdivided into three sections - Performance Measurement, Statistics and Data Analysis and Management and Efficiency - Shane takes the reader through the maze of statistical tools and techniques that can be used by a Chief Executive to plan and then navigate the agency's progress. The book includes a CD that contains formatted spreadsheets, which with minimal work, can be tailored to the direct benefit of the reader.

This is not light recreational reading. Rather this book contains information that may yield direct and substantive benefits to the reader for some years to come. This book does deliver on the title; this volume provides the information that every Chief Executive should know. The book would be an appropriate text for graduate criminal justice/police administration courses, as well as a valuable addition to practitioners' bookshelves.

Buy this book, but more importantly put this information to use.