Guide to Quality Control (Industrial Engineering & Technology) (Hardcover)

by Kaoru Ishikawa (Author)

Editorial Reviews

Product Description
This classic, hands-on guide, written by one of the most widely respected masters of quality, teaches the fundamental tools of quality, including:

Data collection
Control charts
Histograms
Scatter diagrams
Cause-and-effect diagrams
Probability
Check sheets
Sampling
Pareto diagrams
Graphs

This best-selling text has been used extensively by schools and major U.S. companies for training students, supervisors, and line personnel. Simply written and self-teaching, it encourages workers to seek out applications of the tools in their work. Includes practice problems.

Language Notes
Text: English, Japanese (translation)

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Product Details

• Hardcover: 226 pages
• Publisher: Asian Productivity Organization; 2nd edition (1986)
• Language: English
• ISBN-10: 9283310357
• ISBN-13: 978-9283310358
• Product Dimensions: 8.8 x 6 x 1 inches
• Shipping Weight: 1 pounds
• Average Customer Review: 5.0 out of 5 stars See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #649,822 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

5.0 out of 5 stars THE standard work on statistical process control., March 10, 1999

By A Customer

Covers how to create and use the 7 basic tools of SPC: histograms, cause-and-effect "fishbone" diagrams, check sheets, Pareto diagrams, run charts, control charts, and scatter plots.

Simple, clear language with excellent examples.

Every business manager should keep this book at her desk for quick reference; anyone involved in production processes or quality control should read it cover to cover and know it by heart.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Excellent Guide to JUSE Seven Tools, December 1, 2003

By	B. Ballah (Scottsdale, AZ United States) - See all my reviews (REAL NAME)

The author, Kaoru Ishikawa, having one of the tools named after him, the Ishikawa (fishbone) diagram, should provide a bit of insight into the knowledge contained in this book. If you are interested in learning how to use the seven tools mentioned in TQM and Six Sigma I would highly suggest this book. Much of the software available today will do the math for you but this book will give you an understandning of the theory behind each tool, when to use, how to interpret the results, what to watch out for.
Many books on Six Sigma and Quality mention these tools but this book gives you the information to allow you to use them.