Most Helpful Customer Reviews
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44 of 44 people found the following review helpful:
1.0 out of 5 stars
A great idea but.........., December 27, 2001
By A Customer
You wouldn't think it would be hard to find a combination clock radio-telephone for the bedside, but there are very few out there. I first bought a much less expensive Zenith model (without the CD player), but the sound quality was poor and then the phone stopped working after only 3 months. I chalked it up to bad luck and the (relatively) low price, and instead purchased this much more expensive model. First the good news: the sound quality is excellent, almost on a par with the Bose Wave radio. Now the bad news: just as the initial 90 days passed (after which the warranty is for parts only) the telephone stopped working on this one too,followed several days later by the CD player failing. I've shipped it off for repairs, but having been twice burned, I definitely do not plan on purchasing any more Zenith products.
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13 of 13 people found the following review helpful:
3.0 out of 5 stars
Great machine but problem with phone unless you have mfg tip, May 24, 2003
I have had this machine since early 2000. Everything works great when you read the instructions thoroughly. Great sound, nice alarm features such as wakeup to radio, CD, and buzzer. You can set all three alarms. When you turn off the alarm in the morning you do not have to worry about turning the alarm for the next day, as it will remember your settings. However, the problem with the phone not being able to dial out at times is a legitimate complaint. I called the manufacturer and they provided three tips that have worked but all are temporary fixes. If the phone stops working such as not being able to dial out or the caller id display is locked, first replace the 9 volt battery that is used for powering the features on the handset. Generally, this will fix the problem. If this does not fix the problem, the phone may also have been affected by a surge. Just unplug the cord that goes from the handset to the base of the phone and leave it disconnected for an hour or more. This should reset the handset. However, their may be ongoing problems where you may have too many phones on a phone line through out your house. Each phone has a REN (Ring Equivalence Number) on it. This phone shows 1.3 and is displayed on the black sticker on the handset. If the other phones simply stop working, check the total REN (Ring Equivalence Number) value of all the devices sharing your phone line. The total REN value on any one phone line should not exceed 4. If it does, some phones may not ring or even work at all, and computer modems will tend to drop the line or not connect properly. Most normal phones and computer modems have a REN of 1. If your other phones or PC modem is one of several devices on the same line and you have trouble, try removing one or more phones. Long extension phone cables can also cause similar problems and should only be used if absolutely necessary. The REN value is usually displayed on a sticker on the underside of the phone (eg, REN=1). With the phone annoyace I would have rated the phone 1 star if I didn't have the manufacturer's tips. If your phone does not have the problem, I would rate it a 5. Since I was able to use the tips with my phone problems, I rate it 3 stars.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars
Phone did not work, February 23, 2003
By A Customer
I ordered this phone/clock radio and while the electronics seemed to work fine, the phone was dead and would never produce a dial tone, no matter what I changed or did.
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