Excerpt from article:
In a certain sense, all employees are volunteers for some portion of what they do. People are paid for showing up at work, and they are given incentives for producing certain kinds of results. But many activities that affect longer term company performance require voluntary effort unrelated to financial compensation in any direct way.
Rosabeth Moss Kanter is the Arbuckle Professor of Business at the Harvard Business School. She is one of the most celebrated and renowned management experts in the world and is the author of 15 books. She has received 20 honorary doctorates and was named one of the "50 Most Powerful Women in the World" by the Times of London.
