Most Helpful Customer Reviews
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32 of 33 people found the following review helpful:
5.0 out of 5 stars
a must have for outdoor parties and camping trips, March 4, 2004
By A Customer
The quality of the e-z up dome has exceeded my expectations. I anticipate we will have the e-z up dome for many years of use. We had previously purchased a screen tent that took nearly an hour to put together and fell apart. We spent about 40 dollars on sale for that piece of junk. The dome takes two people no more than five minutes to fully assemble. When we took back the screen tent we decided to spend the money and get a quality product. The blue dome has survived three camping trips (one in the rain) and several outdoor barbeques. It has also come in handy in the yard overtop the kiddie pool to provide some shade. We plan to purchase the screen for the dome from the manufacturer on their website (costly though). If I could give it 10 stars I would. Oh and by the way, the storage case it comes with fits it perfectly. So taking it down and putting it away is also a breeze.
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34 of 44 people found the following review helpful:
1.0 out of 5 stars
Not safe, EZ-UP doesn't uphold warantee, March 8, 2005
I had an "EZ-UP" 10x10' shelter in my back yard, and when one crossbar broke, it broke 2 others. If anyone had been sitting in the chair in my back yard, they'd have become a shishcabob from the cheap thin metal used to make these canopies. Although EZ-UP sells products on their web site to facilitate holding these canopies down in the wind, they do NOT cover ANY "wind or rain damage," and although this, in my view, was NOT a factor of why the frame failed, the company's first response when I called to get a return authorization after it failed only after about 8 months of use, they quickly stated "we don't cover wind or rain damage, cut me off, and had apparently NO reguard for anyone's safety, stating that if it was raining or even in the slightest wind (I think it failed in around 2 mph "winds"), their "warantee" did not cover it! They said I could send it in and THEY would determine (after paying an outrageous sum of money to send it back) IF they might replace it, but that they likely would not. The people at the company were rude, had NO concern that their product had some safety issues, and so I'm looking to buy something less expensive, and that lasts longer! INteresting, they told me that they don't cover ANY wond or rain "damage", yet they also sell hold-downs & it states on their web site (& apparently in directions that I never received with mine) NOT to fold it up if it was wet, but to leave it up!
I had a MUCH less expensive shade that latested MUCH longer and I'd recommend others to do the same, or to buy an industrial model that CLEARLY stated in their warantee that the product can withstand wind up to "x" mph & that it is made to withstand rain as well.
After my experience with this company's product, and their staff in the returns dept., I would avoid ever buying one of these again! I received mine as a gift (that cost my friend over $200!)
There are MUCH better, sturdier, and safer canopies out there.
If I could give this product a zero or negative score, I would!
These canopies are NOT NEARLY as sturdy as I recall them being years ago (or perhaps that was another brand?)
I expect these canopies will be recalled in time due to safety issues.
I would STRONGLY recommend buying something less expensive and sturdier!
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11 of 13 people found the following review helpful:
5.0 out of 5 stars
Well worth the price! Used for shade over the kiddie pool., August 8, 2005
I bought this canopy to provide shade for the kiddie pool. I had read the review about it being unsafe and was worried until I got it. I love this thing. It does take 2 people to set up and take down, but it conveniently stores in a wheeled bag and when stored it is about the same size as a Pack-n-Play when it is in its storage bag. As for safety, it looks sturdy to me. This model, D2S0010BL, does have a wind rating. The mom's in the playgroup were amazed with the ease of setting up and it does look nice.
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