Motorola DOCSIS External Cable Modem (SB4100)

Other products by Motorola

Product Details

Product Manual [1.06mb PDF]

• Item Weight: 4 pounds
• Shipping Weight: 2 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00005T3T6
• Item model number: 46977600100
• Average Customer Review: 4.4 out of 5 stars  See all reviews (18 customer reviews)
• Amazon.com Sales Rank

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  Electronics > Computers & Accessories > Networking Products > Modems

• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: November 21, 2001

Product Description

Amazon.com Product Description

The Motorola SURFboard SB4100 cable modem, which is DOCSIS 1.0 CableLabs Certified and Excite@Home Level 2 approved, features both Ethernet and USB interface connectivity to help ensure compatibility with almost any PC or Macintosh network-ready computer system. What's more, a front-panel standby switch has been added for additional end-user security. It disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the network, providing security, flexibility, and performance.

The SB4100 is compatible with Windows 95, 98, 2000, Me, and NT, as well as Mac OS and Unix platforms. It supports up to 32 users (1 USB and 31 Ethernet) and is ideal for home and small businesses. Its vertical design requires minimum desk space.

The SB4100 comes with a one-year warranty.

Product Description

Riding the Internet wave just gets better and better. Introducing Motorola's new SURFboard SB4100 cable modem. With software upgrades accessible over the network and USB network connectivity, users no longer need to purchase additional software or open their PC to install a standard Ethernet card. The SB4100 offers both Ethernet and USB interface connectivity to help ensure compatibility with almost any PC or Macintosh network-ready computer system. What's more, a front panel stand-by switch has been added for additional end-user security. It disconnects the USB and Ethernet connection to the CPE without disconnecting the cable modem from the RF network, providing security, flexibility and performance. The SB4100 includes all of the enhanced features of previous SURFboard cable modems, including: incredible speed, high-performance processors, advanced RF design, operator-friendly diagnostics, and top-notch field reliability.

Customer Reviews

Most Helpful Customer Reviews

30 of 33 people found the following review helpful:

5.0 out of 5 stars Excellent choice for cable Internet, January 21, 2002

By	Shelley Shay (Denton, TX **(God Bless the USA!!)**) - See all my reviews (TOP 500 REVIEWER)    (REAL NAME)

This was standard issue for the now defunct Excite@Home. I received this cable modem when I signed up for Excite@Home and still use it now that I'm on another cable service.

The small form-factor leaves a narrow, tiny footprint on a desk and the base is wide enough to make it stable and balanced.

The LEDs flash to show activity and a combination of different lights (read the manual) helps when trouble-shooting connectivity problems with your ISP. I've been using this for over a year and it functions great and hasn't let me down.

15 of 15 people found the following review helpful:

5.0 out of 5 stars Flawless., March 14, 2002

By	Rheumor (New Orelans) - See all my reviews (TOP 500 REVIEWER)

I returned the cable company's rent-a-modem 2 hours after unpacking the Motorola. I have dynamic IP svc (unfortunately), so all that was required for setup was plugging it in and rebooting. (A call to the cable service was required to register the unit MAC ID). The DOCSIS 1.0 certification assures you it will work with most any cable provider. Also, I like the choice of ethernet (RJ14) or USB connectivity. Lastly, the internal transformer means the power plug is a normal size, so it can be plugged in on my desk without hogging the whole powerstrip. Nice modem, nice price!

12 of 12 people found the following review helpful:

5.0 out of 5 stars No Problems Whatsoever with SURFboard, March 18, 2002

By A Customer

I looked at several cable modems but chose this one because it came with both Ethernet and USB cables, because AT&T Broadband Internet lists it as an acceptable modem, and because it was Macintosh compatible. (After I opened the package, I found that Macs need the Ethernet cable, so it was nice of Motorola to include it.) The modem was easy to install and now downloads 1 megabyte in about 5 seconds under OS X.