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Motorola DOCSIS External Cable Modem (SB4100)
 
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Motorola DOCSIS External Cable Modem (SB4100)

Other products by Motorola
4.4 out of 5 stars  See all reviews (18 customer reviews) More about this product


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3 used from $17.94 1 refurbished from $100.00

Technical Details

  • Offers both Ethernet and USB connectivity
  • Easy installation, automatic configuration
  • Compact design is perfect for home and office
  • Internal universal power supply so there's no bulky plug
  • Platform independent--compatible with most operating systems
  See more technical details

Product Details

Product Manual [1.06mb PDF]
  • Item Weight: 4 pounds
  • Shipping Weight: 2 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B00005T3T6
  • Item model number: 46977600100
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon.com Sales Rank

    Popular in this category: (What's this?)

    #29 in  Electronics > Computers & Accessories > Networking Products > Modems
  • Discontinued by manufacturer: Yes
  • Date first available at Amazon.com: November 21, 2001

Product Description

Amazon.com Product Description

The Motorola SURFboard SB4100 cable modem, which is DOCSIS 1.0 CableLabs Certified and Excite@Home Level 2 approved, features both Ethernet and USB interface connectivity to help ensure compatibility with almost any PC or Macintosh network-ready computer system. What's more, a front-panel standby switch has been added for additional end-user security. It disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the network, providing security, flexibility, and performance.

The SB4100 is compatible with Windows 95, 98, 2000, Me, and NT, as well as Mac OS and Unix platforms. It supports up to 32 users (1 USB and 31 Ethernet) and is ideal for home and small businesses. Its vertical design requires minimum desk space.

The SB4100 comes with a one-year warranty.



Product Description

Riding the Internet wave just gets better and better. Introducing Motorola's new SURFboard SB4100 cable modem. With software upgrades accessible over the network and USB network connectivity, users no longer need to purchase additional software or open their PC to install a standard Ethernet card. The SB4100 offers both Ethernet and USB interface connectivity to help ensure compatibility with almost any PC or Macintosh network-ready computer system. What's more, a front panel stand-by switch has been added for additional end-user security. It disconnects the USB and Ethernet connection to the CPE without disconnecting the cable modem from the RF network, providing security, flexibility and performance. The SB4100 includes all of the enhanced features of previous SURFboard cable modems, including: incredible speed, high-performance processors, advanced RF design, operator-friendly diagnostics, and top-notch field reliability.

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Customer Reviews

Average Customer Rating
4.4 out of 5 stars (18 customer reviews)
5 star:
 (13)
4 star:
 (3)
3 star:    (0)
2 star:    (0)
1 star:
 (2)
 
 
 
 
 
 
 
 
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Most Helpful Customer Reviews

 
30 of 33 people found the following review helpful:
5.0 out of 5 stars Excellent choice for cable Internet, January 21, 2002
By Shelley Shay (Denton, TX **(God Bless the USA!!)**) - See all my reviews
(TOP 500 REVIEWER)    (REAL NAME)      
This was standard issue for the now defunct Excite@Home. I received this cable modem when I signed up for Excite@Home and still use it now that I'm on another cable service.

The small form-factor leaves a narrow, tiny footprint on a desk and the base is wide enough to make it stable and balanced.

The LEDs flash to show activity and a combination of different lights (read the manual) helps when trouble-shooting connectivity problems with your ISP. I've been using this for over a year and it functions great and hasn't let me down.

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15 of 15 people found the following review helpful:
5.0 out of 5 stars Flawless., March 14, 2002
By Rheumor (New Orelans) - See all my reviews
(TOP 500 REVIEWER)      
I returned the cable company's rent-a-modem 2 hours after unpacking the Motorola. I have dynamic IP svc (unfortunately), so all that was required for setup was plugging it in and rebooting. (A call to the cable service was required to register the unit MAC ID). The DOCSIS 1.0 certification assures you it will work with most any cable provider. Also, I like the choice of ethernet (RJ14) or USB connectivity. Lastly, the internal transformer means the power plug is a normal size, so it can be plugged in on my desk without hogging the whole powerstrip. Nice modem, nice price!
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12 of 12 people found the following review helpful:
5.0 out of 5 stars No Problems Whatsoever with SURFboard, March 18, 2002
By A Customer
I looked at several cable modems but chose this one because it came with both Ethernet and USB cables, because AT&T Broadband Internet lists it as an acceptable modem, and because it was Macintosh compatible. (After I opened the package, I found that Macs need the Ethernet cable, so it was nice of Motorola to include it.) The modem was easy to install and now downloads 1 megabyte in about 5 seconds under OS X.
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Most Recent Customer Reviews

5.0 out of 5 stars GR8 SERVICE
SELLER IS EXCELLENT!!

INFORMED HIM THAT THE POWER CORD WAS MISSING & TOLD HIM ABT THE PRICE FOR THE SAME. Read more
Published 22 months ago by Khushrav Adenwalla

1.0 out of 5 stars out of warranty, so it dies!
I had no real problems with this unit until last night, when suddenly it just stopped working. No surges, in fact it's on a line conditioner AND a surge protector. Read more
Published on November 5, 2005 by M. Seeley

5.0 out of 5 stars It just sits there, hidden behind my printer, chugging away.
In the category of "better late than never," perhaps it's worth while for me to make a comment or two about a flawless piece of computer hardware that has been in place and... Read more
Published on April 26, 2004 by Bob Zeidler

5.0 out of 5 stars Great Product - no question
No need to write any review - simply superb. Just buy it.
Published on April 10, 2003 by Mahesh Krishnamoorthy

4.0 out of 5 stars Good product overall
I purchased this modem (SB4100) to replace the 3com office connect which was not compatible with either cable company in my area. Read more
Published on March 8, 2003 by Charles Haddad

4.0 out of 5 stars overall a good unit
This was easy to set up and is generally very good. Occasionally, I will lost my connection with it and after calling the cable company and determining it isnt the signal.. Read more
Published on January 29, 2003 by T. Reinhardt

5.0 out of 5 stars This is the best modem I have gotten so far!
I have a cable modem from adelphia(my local cable provider). I had a RCA modem before but it was good but them after having it for about 2 weeks, It messed up for about 1 week. Read more
Published on September 24, 2002

5.0 out of 5 stars Easy to install.
Just open the box and plug it in. Easy to use. No problems since I've had it (2 months now).
Published on July 27, 2002 by April Alvarado

5.0 out of 5 stars Rock solid Modem and Performance!!!
I have had this modem for half a year and it is still running strong. For a couple more bucks you can get a rock solid modem and have great performance. Read more
Published on June 26, 2002 by icebox222

1.0 out of 5 stars short lived
I got this thing brand new one yr ago. It just broke yesterday (one yr and one month later) for no appearant reason. Read more
Published on May 26, 2002 by L. T. Chong

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