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31 of 34 people found the following review helpful:
1.0 out of 5 stars
UNAVAILABLE FUNCTIONALITY UNDER XP, March 21, 2002
The Hewlitt Packard Officejet D135 multifunction printer is advertised as a two-sided printing/copying and scanning with Optical Character Recognition (OCR). However, this is NOT the case.1. Two-sided printing/copying requires a (C6437A) duplexer, which I have been unable to obtain. I Emailed HP about this and received the following replies: "I understand that you are disappointed with the inability to use OCR and make two-sided prints and copies from the Officejet D135 installed on Windows XP. The duplexer required for making two-sided prints and copies is not currently available." And, in another Email from HP: "Unfortunately, I [HP] am unable to provide a date on which the duplex module (C6437A) will be in stock. I apologize for the inconvenience." 2. If you have the Windows XP operating system, full functionality is NOT available. In yet another Email to me, HP states: "The software solution provides basic printing and scanning functionality with Microsoft (R) Windows XP. Scanning is supported through the Scanner and Camera Wizard in Windows XP. Use the HP Officejet front panel to copy, fax, and use proof sheets. The future HP Officejet D series software release for Windows XP, will provide the following functionality: * Network capability * Photo upload from the HP Officejet to the PC * Access to copy and fax features from the PC * Use of the Fax Setup Wizard * Ability to set scan to destinations * ReadIRIS optical character recognition (OCR) software. * HP Director software, HP Photo View Center, onscreen Users Guide, and Product Tour." Later on, in the SAME Email, HP states: "Third-party software The optical character recognition (OCR)program that is currently available on the HP product software CD-ROM cannot be loaded in Windows XP. The OCR software is provided by another company [IRIS] and will not be available in the download versions of the HP software release for Windows XP. HP does not hold the rights to this software and cannot include it with the HP product software available for download." Thus, it appears that HP has no idea when the duplexer hardware will be available, so I paid hundreds of dollars for a printer that I have no idea when, if ever, I will be able to perform two-sided print/copy. Also, I have a scanner with no OCR included (though it is with other Windows operating systems). I find it hard to believe that HP could so brazenly claim this as a two-sided printer/copier and so stretch the meaning of XP compatibility. I you want to have only basic print/scan/copy capabilities, buy the Lexmark X83 for only a few hundred dollars.
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