Most Helpful Customer Reviews
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599 of 609 people found the following review helpful:
4.0 out of 5 stars
THE SIMPLE FACTS ON THE LOGITECH PRO 4000, October 17, 2003
Ok, where do I start... After searching through dozens & dozens of reviews (Not only on this site & not only for the Pro 4000) Did I Come to the choice of the Pro 4000. I've read many negative & many positive reviews for this Webcam, so I thought what the hell & purchased one to find out for myself. here's what I can tell ya.1. I use windows XP on my home pc and it installed the drivers for the Pro 4000 simply and efficiantly & works great. 2. The picture you get from the webcam is very, very clear, even when lighting is to a minimum. I bought this webcam so i could use it to see family in the UK, my brother purchased a more expensive one and the Picture quality between the two is beyond comparison, the Pro 4000 outshines his phillips and my mothers logitech messenger. 3. I like the auto zoom feature and you can also manualy zoom as well, so you have the best of both worlds. Here's the negative... 1. Yes the microphone is sensative and does pick up background noise, if your having a party or playing loud music it's gonna pick it up. 2. The USB cable is a little heavy and can move your webcam a little, depends on how much slack you have for the wire. But you dont have to be a rocket scientist to tape a little slack down at the back of your PC so it does'nt move. 3. Reviews have mentioned how flimsy the base is, but I have had no problems with that. 4. It should come with more directions. Installation directions are basic, but ok. Needs to have directions regarding the software that comes with it, the movie maker is fun but it's gonna take you a while to find out what does what, just be patient! 5. If you want this webcam to take quality digital pics then dont bother, pics turn out grainy & not at all good quality. 6. Price, I search various places for the best deal and found some amazing prices, but then read the reviews on the company's that's selling the Pro 4000 and been detered. This is what I can tell you. If you want this webcam then buy it from Amazon, $80.00 is in the middle of the price range, but I know that Amazon has never let me down on delivery time or refunds. If your still not convinced on the Pro 4000 then buy it from Best Buy, your gonna spend $104.00, try it & see for yourself, if you dont like it, return it with no hassles , if you do like it, return it anyway & then order it from Amazon for $20.00 less!! This saves you time in shipping and returning it, waiting for your money back etc.. Well, that's it. Ive never tried any other webcam's because I didn't need to! This IS the one webcam for me & maybe you....
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219 of 227 people found the following review helpful:
5.0 out of 5 stars
Fantastic camera!, March 7, 2003
I just received this camera and I'm a little blown away by the quality of it.First of all may I suggest that you don't test it out, first thing in the morning, when you have bed head? The startling clarity and resolution might depress you, as it did me. Heh. This cam's resolution and speed is remarkable. It's comparable to the laser sharp quality imaging you get with a digital camera ... crisp, clean and very responsive. Movement is immediate, there's no lag or delay, it's like using a video camera; it's that quick. On messenger chat, there is some delay, but that has more to do with the messenger server than the camera itself. I had an old logitech webcam that was grainy in picture, but still acceptable for using in conferences and on chat. I decided to spend the money and buy the pro version as an indulgence. The contrasting difference between the old cam and the new one is amazing. I cannot praise it enough. The software included with the camera is neat too ... offering a wide array of image recording from the single photo to video stream to setting up an online webcam. Roxio is another software program included in the package that allows you to later burn your video/images onto a CD (if you have a CD burner). The software also comes with something called face centering ... this takes tonalities and hues of the person in the image and makes sure it's evenly presented when a photo is snapped. The camera itself has a little button on the top of it that you can press to take single shots, as well as a privacy guard to put down over the lens when not in use. The only negative would be the lack of manual that comes with the camera. Logitech ships it with a single sheaf of paper, explaining how to install, but nothing about how to use the software in the package. Thankfully most information can be found online. I read reviews here saying the camera caused failures and other problems, so I was hesitant to buy it, but I'm glad I did. I've encountered no problems with it, but I do have a newer machine. I would suggest that if you don't have at least a newer/higher level video card (iNvida or RAGE), this camera probably isn't for you. It requires system resources to make it work to its full potential, and on older machines with older cards or not enough RAM (memory -- at least 512megs), you'll likely run into problems that others have described. Otherwise, buy this camera. It is very much worth the price.
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41 of 41 people found the following review helpful:
5.0 out of 5 stars
THIS IS THE ONE YOU WANT. Buy NOW, before 31 August 2005!!!, August 9, 2005
This is loooong, I know, but bear with me if you will; I think it'll really help. (Note: $20 Logitech rebate offered for the month of August 2005-- Jump on it!)
Pros:
1) Best image clarity on the market. I have Comcast High-speed Internet and use it with their "Video Mail" software to outstanding result!
2) Ease of set-up and installation for inexperienced and experienced alike.
3) Simple user interface (software).
Cons:
(Note: all 'cons' are of a relatively insignificant nature, and in no way interfere with the actual performance of this webcam.)
1) "Flimsy stand"- Explanation: I think most users are referring to a small, screw-in piece, which connects the camera to the base. This piece has a tendency to loosen with movement, but like I said, "screw-in" -- solution? ==> tighten it back down! If you are one of those people who like to frequently move your camera about for better angles and such, a single droplet (and I do mean ONE DROPLET) of your favorite brand of cyanoacrylate adhesive (aka- "Krazy Glue" or "Super Glue") applied to the threads with the tip of toothpick should solve your woes. I say only one droplet because this piece is made to be replaceable, and allows for a wider array of mounting options, if you get too "krazy" with the "Krazy Glue" these options will no longer be available to you should you need them; or if you break the piece somehow, you'd have to buy a complete new stand from Logitech, rather than just ordering a new connector.
2) "The microphone is too sensitive." Explanation: Granted, the mic IS very sensitive, but is this really a problem? Depending on your application, it could prove beneficial. Besides, the mic sensitivity can be adjusted via the included software, and the reality of webcam mics is that very few (if ANY) are reliable for 2-way web communications; you end up with a lot of overlap, echo, and "Whats?" and "Huhs?" You might as well expect to invest in a headset; even the inexpensive ones provide marked improvement over the built-in webcam mics (which are really for room or ambient noise collection anyway). [Addition: if you should decide to stick with the built-in mic, I've found that it helps to position the privacy shade directly in front of it for less background noise interference (fans, typing, etc.)]
3) "The snap shots aren't clear." Explanation: Well, no solution to this one. While the camera does take 1.3 megapixel snaps, have you ever really looked at a 1.3 megapixel photo? They ain't too pretty. [Lighting and distance play heavily into this issue too.] If it's clear snap shots you want, don't look to this webcam, or ANY webcam for that matter, buy a true digital camera instead. The snapshot function of this camera should be considered a fun extra, not a functional main reason for purchase.
4) "The instructions aren't clear enough." Explanation: The camera and included software are simple to install and use. Don't be afraid to tinker with the settings, and customize them to your suiting -- You Cannot Hurt It. Just get in there and "tweak".
5) "The USB cable is too heavy." Explanation: Come on now, "the cable is too heavy"? A heavier gauge USB cable is a good thing people. The thicker the wires inside, the faster and clearer the data transfer. I think this complaint comes back to the screw-in piece mentioned above in "con #1" (see above). Like reviewer, Adrian Derbyshire said, adjusting the slack in the cable solves this one just fine.
Now for my personal tidbits:
I ran into a bit of a problem the first time that I ordered this one online. A certain online retailer, who will unfortunately go unnamed (as per Amazon's guidelines), features an image of this camera, in the version of its retail packaging WITH the flat panel clip included. Well, WATCH OUT FOLKS! If you need the flat panel clip (and I DO recommend it- much more versatile and stable than the hard plastic version), pay attention to the packaging and seller's description and listing, and if in doubt, contact the seller prior to purchase. The "flat panel clip" or LCD monitor adapter, or other similar description, is the second, `extra' stand included with SOME versions of this camera. It is the flexible, rubber coated stand that Amazon shows with this camera in their description There are apparently two versions of retail packaging available for this webcam, one with the flat panel clip, and one without. Here's what to consider:
[NOTE: See Correction Below!!!]
>If the retail box itself is primarily BLUE, and mentions some included Yahoo! software, the flat panel clip Should Be Included --
Again, Blue box + Yahoo! Software = Flat panel clip (in addition to the first, hard plastic version).
>If, on the other hand, the box is mostly GREEN, and there is no mention of included Yahoo! software, DO NOT EXPECT the flat panel clip to be included. Apparently, Logitech updated their packaging shortly after the camera's release by including the additional stand and changing the software a bit. Most retailers aren't even aware of this distinction folks, and I have found no difference in price related to this issue.
So, Green box + NO Mention of Yahoo! Software = NO Flat Panel Clip.
Now for my initial reason for this 'dissertation' -- PRICE. I have to agree with reviewer, Adrian Derbyshire again; buy it from Amazon [PERIOD]. If I had, I truly believe that I would have had far less hassle with my flat panel clip issue. Plus, their price is much better than most, as well is their reputation. Additionally, for the month of August 2005, Logitech is offering a $20 rebate on the QuickCam Pro 4000! Couple that with Amazon's current 25% off sale price and you're looking at $47.44!!(before shipping). That's less expensive than many other webcams of much lesser quality!!! At this price, I'm ordering another one for my in-laws in Germany so that we can see them as clearly as they get to see us!
That's a wrap. Sorry this is so lengthy, but I sincerely hope that it helps you with your decision, and can help others to avoid the hassle that I experienced with the flat panel clip issue.
[...]
Well, apparently there are MORE THAN 2 VERSIONS OF THE PACKAGING for this camera! As stated in my original post, I took advantage of the sale price and rebate offer and ordered another QuickCam Pro 4000 from Amazon.
When the order arrived (3 days prior to estimated btw, and that's with FREE super saver shipping!) I was a bit stunned to see a green box instead of the blue one that I expected. I immediately thought "Oh No!", but was happy to see that even though the box was GREEN, the flat panel clip WAS INCLUDED. Additionally, there is no Yahoo! software, rather MSN Messenger was included instead (Go Figure?). [I'll try to get an image posted of the this packaging in the next few days]
Turns out, the customer service rep. that I spoke with at Logitech was mistaken about the packaging for this camera. She specifically told me that there were 2 styles of retail packaging and outlined the differences that I originally posted, but obviously, there are more than 2 styles.
So, bottom line is:
---> You'll just have to call your retailer and specifically ask if the flat panel clip is included or not. <---
Hope this clarifies any confusion that may have been created. One would think that the manufacturer's representative would provide accurate information,... perhaps not.
My apologies.
Best,
C. Garrett
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