Most Helpful Customer Reviews
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53 of 53 people found the following review helpful:
1.0 out of 5 stars
Handles do not lock!, January 31, 2003
As soon as this pot arrived, my wife checked it out eagerly. It was an attractive and well-made pot, but the handles would not lock. Since Amazon.com, the product box, and the instruction booklet all state that the handles lock, she was disappointed that she couldn't make that happen. Thinking that she was doing something wrong or that the pot was broken, she called the 800 number in the instruction booklet for help.Imagine my wife's surprise when the Farberware representative told her that the handles, indeed, do not lock. My wife complained that the pot is being sold under false pretenses, and that the non-locking handles could pose a safety hazard if she she loosened her grip on them. The represtative sympathized, told my wife that she didn't know why they were marketing the pot that way, and offered an non-toll-free number to fax the receipt for a full refund. Not yet ready to give up, my wife tried pouring out a full pot of water. The instructions say not to turn the pot up more than 45 degrees, but she found that even when following that guideline, she had to squeeze the handles very tightly to keep the lid closed. If she loosened her grip slightly, the weight of the pouring water pulled the lid loose. She believes that it will be harder to pour out a full pot of boiling pasta water while trying to keep those handles closed. So it looks like we'll be sending this pot back for a refund. It's a shame--we've used and liked Farberware products in the past. But the combination of misleading advertising, poor performance, and a possible safety hazard are leading us to give this product a low rating and to return it as soon as possible.
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20 of 20 people found the following review helpful:
5.0 out of 5 stars
Better than the "Pasta Pro", May 27, 2003
As mentioned in one of the other reviews, the lid for this pot does not "lock" into place when pooring. The handles are simply little levers; when you grasp them, they fold over the lid to keep it in place. This does require a little bit of "gripping power" to maintain, but it's not overly strenuous. Having said that, I purchased a "Pasta Pro" last year and this pot has 2 distinct advantages:1) the inner coating is more durable. Within 1 week, the coating on the Pasta Pro began peeling. We ended up throwing it out within a month - a waste of money. 2) the so-called "locking" lid on the Pasta Pro is a faulty design. In order to lock it into place, you must use the knob on top to turn the lid; however, the screw holding the knob becomes loose very easily. This means that turning the knob does just that: turns the knob. The lid itself does not turn. Oh sure, you can turn the lid without the knob using your fingertips - if they're made of teflon! With a loose knob, it is virtually impossible to turn the hot lid to either tighten or loosen it. Overall, I would have to say that this pot is vastly superior to the Pasta Pro. The force required to keep the lid in place is not excessive, and it is easy to use.
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9 of 9 people found the following review helpful:
4.0 out of 5 stars
This is a durable, good looking Pot and functional Top, May 31, 2003
I personally like this pot. I have used it to cook a few times now and it has worked well for me. The top does not exactly lock. The handles flip into place and while you are holding the handles it holds the top onto the pot. Some people may not have the hand strength to be able to hold a full pot of water and pour the contents through the strainer top and keep the lid closed. I personally have no issue with and and was able to pour the water out, keep the elbow macaroni inside and not get burned by the steam from the boiling water. The pot cleaned very well and the noodles did not really stick to it (unless like any cookware you forget about the contents and let it burn). It is functional and does what it says. It does not EXACTLY lock but if you can hold onto the handles it works as stated. Four of Five stars from me.
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