Amazon.com Review
Communicating effectively--with a significant other, a roomful of colleagues, or an auditorium packed with strangers--can challenge even the most articulate. In
Speak from the Heart, Emmy-winning broadcaster Steve Adubato maintains that success comes from the direct emotional connections you make with your audience. Using his own experiences, as well as those of a range of notables from Oprah Winfrey to Colin Powell, he offers specific ways to develop that bond in circumstances where it matters most. Adubato shows how public speakers can get a handle on their audience and their message, determine their key themes, and then outline them to encourage as interesting and engaging a delivery as possible. He explains how "talking without speaking" plays a vital role in communicative settings and offers tips on body language (gesture toward someone with an open hand, palm up, rather than a pointed index finger), first impressions ("the level of confidence you have is first seen in the way you hold your body"), and active listening (eye contact, gestures, and smiles all convey your interest). Adubato additionally applies these principles to casual business encounters, leadership situations, workplace teams, communication technology, customer service, and the particular considerations that gender often interjects. "Being a truly great communicator is not simply about being articulate," he writes. "It's about who can make an audience care about the message and find the words that touch not only the intellect but also the heart." His precise advice and suggested exercises should help anyone improve this critical skill.
--Howard Rothman
--This text refers to the
Hardcover
edition.
From Library Journal
These two books treat similar subjects, but the contrasts are significant. One covers the entire landscape of speaking, whereas the other focuses just on "small talk." The title of Speak from the Heart describes the book's very solid premise. Emmy Award-winning broadcaster and motivational speaker Adubato emphasizes the importance of being genuine as he attempts to cover every conceivable speaking situation, including public speaking, private conversations, group discussions, and listening. He guides readers in the use of eye contact, developing a conversational style, and being comfortable with their message. Despite many charming personal anecdotes and stories drawn from other sources, this book remains a heavy read. Ironically, while Adubato tells us to make a connection with our audience rather than to "cover the material," he does a much better job of covering the material than of connecting. In contrast, Fine fully engages her audience. She involves readers in the discussion and gives lists of lines people can use to start, maintain, or end a conversation. She discusses conversation topics and how to use them and also includes quizzes, throws in a poem, and scatters a few cartoons to break up the text. Originally released as an audiocassette in 1997, this work comes across much like one of her seminars on small talk. The Fine Art of Small Talk does everything that Speak from the Heart says should be done. Adubato's book is best for academic libraries or large public and business libraries. Fine's is a better choice for most public libraries, as well as business libraries. David Leonhardt, Toronto
Copyright 2002 Reed Business Information, Inc.
--This text refers to the
Hardcover
edition.
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