Most Helpful Customer Reviews
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40 of 43 people found the following review helpful:
2.0 out of 5 stars
(2.5) User-friendly but with a caveat, September 22, 2004
This is the most cost-effective, user friendly program I have found for designing quick logos, letterheads and brochures, this latest version made more accessible because the extra disks are compacted into one. The program offers a great variety of images on every subject, with more available online (for an additional price). However, the greatest complaint is still unanswered...there is virtually no online help available when contacting Broderbund. If a program isn't backed up by online help, the user must consider this when buying the program in the first place. Of course, when I purchased The Printshop from a discount store, I had no idea of the difficulty in using online resources. On the other hand, the program is quite simple and self-explanatory, so there is little need for extra support.
There is an advanced drawing feature that I would like to learn, but the program help does little to guide me through the steps and I cannot navigate anything without some specific direction. Program designers don't seem to be aware of such elementary design flaws, assuming a base knowledge which may not exist. I bought a simple program because of my limited knowledge, expecting a certain degree of guidance through the basics. Broderbund's Printshop offers this assistance, but only to a very limited degree.
Whatever I have designed on my computer looks great on the screen, so this is a perfect program for anything that is directed toward screen resolution. This brings me to my second reservation, and it is considerable: when I have printed out the designs, the quality of print is pixilated and jagged, regardless of the fact that I adjust my printer to the highest resolution available, 4800 DPI. I have so far been unable to address this problem, which makes my designs virtually unusable in print. (Pixels per inch determine the quality of the print; the higher the number, the better the quality, but there does not seem to be any way, at least none that I have found, to fix this problem.) What Broderbund offers in simplicity is cancelled out by the printed quality.
I would be glad to reconsider my rating if anyone has suggestions for solving this rather critical design problem. I expect there are answers, but I certainly haven't found them via the Broderbund website. More customer support would be appreciated by anyone purchasing this product. Luan Gaines/2004.
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27 of 28 people found the following review helpful:
4.0 out of 5 stars
A pleased PS user, September 5, 2004
I have owned PS 12,15 & 20 and I like them all. I even have PrintMaster 11 and I like that as well but PS 20 made some good improvements. The improvement I like most is the optimal print resolution which makes fonts print much more smoothly. As for installation I have never had a problem with PS 20. I had a minor issue with PS 15 but every install of PS 20 went fine for me. I have done many projects with PS 20 from photos to greeting cards to brochures and many more things. I think its a great product and I use quite often
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15 of 16 people found the following review helpful:
1.0 out of 5 stars
Don't buy this.., June 12, 2004
I agree with the first reviewer. I tried at least 6 or 7 times and it wouldn't install. I also have XP and more than enough space on the computer for this program. I am out $30 b/c I can't return it. I couldn't even find a tech support phone #.
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