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AppleCare Protection Plan for iPod and iTunes
 
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AppleCare Protection Plan for iPod and iTunes

Other products by Apple
3.1 out of 5 stars  See all reviews (24 customer reviews) More about this product

In Stock.
Ships from and sold by mac_pro_online.
8 new from $13.98

Frequently Bought Together

Customers buy this item with Apple iPod classic 120 GB Black (6th Generation) OLD MODEL

AppleCare Protection Plan for iPod and iTunes + Apple iPod classic 120 GB Black (6th Generation) OLD MODEL
Price For Both: $251.75

These items are shipped from and sold by different sellers. Show details


Technical Details

  • Comprehensive service and support
  • Protection for the iPod and iTunes solution
  • Quality and convenience backed by Apple
  • Provides expert support for both Mac and Windows users
  • Permits transfer of the plan between owners

Product Details

  • Item Weight: 1 pounds
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B00011PYC2
  • Item model number: M9404LL/A
  • Average Customer Review: 3.1 out of 5 stars  See all reviews (24 customer reviews)
  • Date first available at Amazon.com: October 2, 2001

Product Description

From the Manufacturer

From the Manufacturer The iPod and iTunes redefine what digital music should be: great audio on a superlight device with stunning design, fast download speeds, and ample storage for your collection. Now, with the AppleCare Protection Plan for iPod, you can be sure that your music will play on.

AppleCare extends service and support coverage for your iPod, its included accessories, and iTunes to up to two years from the original purchase date.*

One number to call for world-class support
Because Apple created both the iPod and iTunes, they form a truly integrated digital music solution. If you ever have a question about their use, you'll have direct telephone access** to Apple's own technical support group--the people who know iPod and iTunes best. AppleCare representatives can help troubleshoot your iPod and its connection with iTunes. Apple offers the same complete service for both Mac and Windows users.

We recommend that you purchase the AppleCare Protection Plan with your new iPod to take maximum advantage of the coverage the plan provides. This comprehensive plan is available for all iPod models that connect to either Macs or Windows PCs within their one-year limited warranty.

Investment protection
Every iPod comes with 90 days of phone support and one year of hardware service coverage, standard. The AppleCare Protection Plan extends service and support coverage for your iPod, its included accessories, and iTunes to up to two years from the original purchase date of your iPod.* With this plan, you get direct access to Apple experts for answers by phone** and anytime access to Web-based resources.*** If your iPod or the included accessories should need service, Apple-certified technicians will repair them or provide a replacement using genuine Apple parts.*

Peace of mind, at home or on the road
With the iPod, you can take your entire music collection everywhere you go. But should your iPod need service, the AppleCare Protection Plan gives you the peace of mind of knowing that Apple provides global repair or replacement coverage.*

Note: The AppleCare Protection Plan cannot be sold to consumers residing in Florida. "Consumers" are persons who use their computers primarily for personal, family, or household purposes.

* Service coverage is available only for the iPod and its original included accessories (excluding the carrying case) that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification. Equipment returned for service may be repaired or replaced with functionally equivalent new, used, or refurbished equipment.

** Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

*** Access to Web-based resources requires the use of a compatible Internet service provider; fees may apply.



Product Description

Now, with the AppleCare Protection Plan for iPod, you can be sure that your music will play on. Because Apple creates both the iPod and iTunes, they form a truly integrated digital music solution. If you ever have a question about their use, you’ll have direct telephone access(2) to Apple’s own technical support group—the people who know iPod and iTunes best. AppleCare representatives can help troubleshoot your iPod and its connection with iTunes. Apple offers the same complete service for both Mac and Windows users. Investment protection The AppleCare Protection Plan extends your service and support coverage for your iPod, its included accessories, and iTunes to up to two years from the original purchase date of your iPod.With this plan, you get direct access to Apple experts for answers by phone(2) and anytime access to web-based resources.(3) If your iPod or the included accessories should need service, Apple-certified technicians will repair it or provide a replacement using genuine Apple parts.(1) Peace of mind at home or on the road With the iPod, you can take your entire music collection everywhere you go. But should your iPod need service, the AppleCare Protection Plan gives you the peace of mind of knowing that Apple provides global repair or replacement coverage.(1) Extends telephone support from 90 days to up to two years; Extends hardware coverage from one year to up to two years. Provides expert support for both Mac and Windows users Protection for the iPod and iTunes solution Covers iPod and included accessories(1): iPod battery iPod earphones iPod dock iPod wired remote Other accessories in the iPod box Supports iTunes and connection with iPod Quality and convenience backed by Apple Offers award-winning technical support Provides a convenient toll-free telephone number(2) Guarantees genuine Apple replacement parts(1)

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Apple iPod classic 80 GB Black (6th Generation) OLD MODEL

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Customer Reviews

Average Customer Rating
3.1 out of 5 stars (24 customer reviews)
5 star:
 (7)
4 star:
 (5)
3 star:
 (2)
2 star:
 (4)
1 star:
 (6)
 
 
 
 
 
 
 
 
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Most Helpful Customer Reviews

 
158 of 169 people found the following review helpful:
2.0 out of 5 stars Expensive, limited coverage, June 12, 2004
By Nicolas S. Martin (Indianapolis, IN United States) - See all my reviews
(REAL NAME)   
Considering that this policy only extends the warranty for one year, it is expensive. Coverage for the iPod's biggest problem, its battery, is vague. Apple simply defines as non-defects some apparent battery problems, such as the fact that the battery drains very rapidly when the unit is not in use and turned off. Plus, the battery can drop drastically in usage time, and Apple protects itself by saying this: "Service coverage is available ... for battery depletion of 50 percent or more from original specification." What other company clearly states that precipitous product failure is not covered by either the original or extended warranty?
Comment Comments (2) | Permalink | Was this review helpful to you? Yes No (Report this)



 
121 of 129 people found the following review helpful:
2.0 out of 5 stars Less expensive policy available for 29.95 from Crutchfield.com, December 21, 2005
Although this policy is thru Apple, it is 2x the price of similar policies available from other companies that also have very good reputations. One is Crutchfield.com which has a 2 yr. plan for $29.99 which starts *after* the standard Apple 1 yr labor coverage (for a TOTAL OF 3 YEARS). Apple extended warranty is a total of 2 years for $59.99, rather than a total of 3 years for $29.99 thru Crutchfield.
Comment Comments (3) | Permalink | Was this review helpful to you? Yes No (Report this)



 
56 of 57 people found the following review helpful:
5.0 out of 5 stars a peace of mind, August 17, 2005
I had accidentally dropped my ipod a few times but each time afterwards it went on playing as if nothing happened. Finally a few weeks ago it suddenly froze and stopped working. All attempts later to charge it, connect it to the computer, or restore it failed (including looking into apple's website for help). I called for assistance with my AppleCare and the person I spoke to was knowledgeable and amiable, and I had no anxious feelings because I knew I was protected. The person gave me some tips to try, and told me that if it still did not work, I could call back to arrange for my ipod to be sent back as she had already documented our interaction in the computer.

I did call back for it to be sent back and fixed as my own attempts were still not successful, and this time the person I spoke to was also very nice and comforting. I received my fixed ipod just a few days after with no charge to me whatsoever. I highly recommend AppleCare since it is quite convenient and really gives you a peace of mind.
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Most Recent Customer Reviews

1.0 out of 5 stars Mac's iPod Warranty... unfortunately, not worth it.
Extremely vague about everything one would associate with today's standard extended warenty: especially if you have an extended warranty on a Mac computer. Read more
Published 20 months ago by M. Gossman

5.0 out of 5 stars Highly recommended
Apple is a brilliant company, but their tech support is a bit stiff, frankly. I would highly recommend this. Read more
Published on May 9, 2007 by Julio

1.0 out of 5 stars Caveat emptor
I am always leery about paying extra for so-called extended warranty/protection plans for electronic goods, as for the most part, the products last longer than the time frame that... Read more
Published on December 28, 2006 by Jack H. Lee

5.0 out of 5 stars Well worth the price
Granted, I would never spend $59 to cover a $79 iPod Shuffle... but for any of the other iPods over $200, it's a good deal... and here's why. Read more
Published on December 9, 2006 by Shelley Shay

5.0 out of 5 stars Well worth it!
Although it may seem like anouther expense when you buy your iPod, it is well worth the price! I had a 1st gen iPod Nano that was a year old and had so many scratches on it! Read more
Published on November 16, 2006 by Sonya Alvarado

5.0 out of 5 stars i haven't heard anyhting bad about it
my friend sold me his one that he never used. it sat around for about a year before i registered it. Read more
Published on November 7, 2006 by Samuel Greinke

3.0 out of 5 stars AppleCare Protection Plan
I can't really rate this protection plan as I haven't had to use it yet. But we did receive it very quickly - before we received the iPod.
Published on November 4, 2006 by T. Lynn

1.0 out of 5 stars DON'T BUY IPOD OR CARE!!!
Do not buy one of these pieces of crap. In my first year I had two of them die on me. Since they were covered under the Apple Warranty apple replaced them after serval hours of... Read more
Published on October 10, 2006 by M. Holden

1.0 out of 5 stars Tell Apple to go #$&% themselves
What a waste of money. For $300 you shouldn't HAVE to buy a protection plan for the 2nd year of a products life; unfortunately the poor quality of iPods makes it a necessity. Read more
Published on October 7, 2006 by Kilgore Trout

5.0 out of 5 stars 3 iPods Replaced No Questions Asked
I've had my iPod replaced 3 times in the second year of coverage--that's $1200 worth of merchandise--and once was my fault. Read more
Published on October 5, 2006 by P. Martin

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