Most Helpful Customer Reviews
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68 of 68 people found the following review helpful:
1.0 out of 5 stars
Slick Deceptive Advertising/Product Promotion, October 6, 2005
I am relatively new to the world of gaming, whether it be regular video games or computer based. I use sophisticated computers on a daily basis, but only came into the video gaming arena since my young children have become interested. I purchased not one, but two Sony Playstation 2's for the kids (well, actually one was for me downstairs on the big screen TV). I was impressed by the technology, the graphics and the possibilities of hours of enjoyment for my kids and myself. We developed an interest in trying flight simulations, so I felt, based on reviews and information contained in periodicals, magazines and on-line, that a joystick with almost real-to-life features would add to the enjoyment of flight/combat simulation, both for kids and adults.
Looking through different media to make a selection, I noticed the reviews and descriptions of Logitech products. I was immediately hooked - LOGITECH, a well known, reputable, quality product producing corporation, who's products I have used over the years and thoroughly enjoyed. I continued to research the joysticks and discovered that they provide a large line of similar products for computer and Sony Playstation 2 gaming. I made my first purchase of the Logitech "Flight Force, Force Feedback Joystick" for PLAYSTATION 2, on-line with Best Buy (that was the only place I could originally find it, since independent gaming stores and the Best Buy location did not stock it.)
When I finally received the Logitech joystick, it looked impressive, seemed well made/robust, with all the bells and whistles, but that was all. I followed the instructions, plugged it into not one, but both of my Playstation 2's, using both flight simulation games/programs and others, with NO response.
After numerous tries, I called Logitec Techinical Support. The tech immediately stated, after understanding that the unit purchased was for Playstation 2 and not computer, that I should return the joystick for a refund or replacement because it was "apparently defective" since there was no response in the games while using the unit. The joystick was returned, at which point I made the assumption that the "defective" unit I received was just a fluke. Before I decided to buy another Logitech joystick, I re-read all the material I used for the original research, found additional information, and learned that the unit would work with games that "support(ed) Flight Force Feedback" through the Sony Playstation 2.
Retailers, the Logitech guy, and game store personnel told me that the unit should work fine, that it was one of the "best" in the field, and that it would operate with any or most games used on Sony Playstation 2 (they may have been referring to the Logitech Flight Force 3D units for computers). The box of the original unit I received said "for Playstation 2".
So, I bought another one on-line, but this time through Amazon.com. When it arrived the same thing happened (or should I say, nothing happened as before). I called Logitech again, spoke to a different technical person, who demanded that I provide her with the previous investigation/case number (I was not provided one during the previous call). She took all my "personal history" before realizing that there was no information pertaining to my original complaint in her computer system. She then went on to suggest that I was mistaken about the type of unit, what gear it was compatible with and the location of the part number. After she realized that she did not know what to do for me, she put me on hold - for a long time, I might add. When she returned, she began to argue and insist that the unit in question was for computer, not Playstation 2. Eventually, she realized her error (did not admit it), put me on hold again, and upon her return, essentially stated that the unit would not work with the Playstation 2 or ANY program or game, save one, although SHE DID NOT KNOW WHAT IT WAS. She put me on hold again, and upon her return, was unable to give me the name of a SINGLE game with which the unit would work (this after "polling" other employees in her immediate area).
I did some additional research after that useless telephone call to Logitech and discovered that the one game it will work with is "Airforce Delta Strike" by Konami. Most, if not all reviews of that game indicate that it is a piece of junk and a waste of money. That means that the Logitech joystick to which I am referring works only on ONE game, and it SUCKS. Why even buy this piece of crap? I got the impression that Logitech personnel (and the corporation) are resting on their laurels and feel that they can pass off junk to the consumer based on their previous reputation. They come off as being smug and treat the consumer as if he is ignorant and has no recourse. Well, just wait - eventually, they will go the way of other companies that adopt this attitude.
If it were not for the fact that Amazon.com is a reputable company and has a reasonable return policy, I would be very upset. Actually, I still believe that Logitech produces quality products in other areas, and I would still buy some/other products from their company, but the "bait and switch" thing really burns me up. They intentionally do not STRONGLY inform the customer that this product only works on ONE GAME, and the game itself is a bad and unsatisfying product. Why would they make a product that only works with one game? It would make more sense if it worked with other Playstation 2 games, or could be used with computers and their games. Guess what: It IS NOT compatible with computer platforms or programs!
I sincerely hope that anyone who wants to play flight simulations on a Playstation 2 system does not get caught-up in this revolving waste of time. Consumer - Be aware!
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32 of 32 people found the following review helpful:
2.0 out of 5 stars
*Only For use Airforce Delta Strike*, December 14, 2004
The manufacturer says "It's perfect for Airforce Delta Strike and other PlayStation 2 flight games." This is not true. I purchased this as a gift for a friend who loves ps2 flight games. Before giving to him I tried to set it up to make sure it works, I could not get it to work with any other game. So I checked out their little compatability on their web site. I'm going to put this sentance on a next line so everybody reads it.
This joystick will only work for one game, it is not compatable with anything else, it will not work with any other flight game, or any other game that I know of. This is not only my opinion, but is shown on the firm's web site:
System requirements:
PlayStation®2 computer entertainment system
Games that support Logitech® Force Feedback joysticks (see below)
PlayStation®2 Games Compatible with the Logitech® Flight Force™ joystick
Airforce Delta Strike™ by Konami
Now I did get to hold the joystick and play with it a little, the cords are decent - Though keep in mind you have to plug it into the PS2 and a normal outlet, and it seems to have a fairly good grip. Though I noticed any time I pushed the joystick in one direction or another the power drain was so severe it actually interfered with video quality. This may have just been because I was drawing power from the same outlet, or it may be a flaw with the joystick. I can't tell you for sure.
That's all folks.
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31 of 31 people found the following review helpful:
2.0 out of 5 stars
It's an alright controller, January 11, 2005
I've purchased this controller well to tell you the truth, it's not what i had mind. I like flight simulators with a passion and i decided to buy this controller to play acecombat 4 and acecombat 5, but it doesn't work. It only works on airforce delta strike or unless there is another game that is compatible. Don't get me wrong it is a very good comtroller and it handles very good with airforce delta strike, but there's gotta be another controller joystick to play acecombat. If there's anyone out there knows a good controller for acecombat let me know.
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