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9 of 9 people found the following review helpful:
2.0 out of 5 stars
I'd go a different route if I had to do it over, May 23, 2004
This review is from: Lawn Boy 6.5 HP Walk Power Mower 10272 (Lawn & Patio)
I wanted a simple lawn boy mower, with none of the bells and whistles (i.e. self propelled, electric start, etc.) that inevitably end up breaking. As well, Lawn Boy has always been known for its quality....which this product lacks. First, I was completely amazed that this model has NO throttle control cable at all. Who designs a mower with no throttle control???!!!! (some whiz kid who never actually mowed a lawn). Second, although the staggered wheel design works in theory, it creates many problems when applied in the real world (i.e. the mower constantly get's hung up in minor depressessions, because there is no wheel in the front right corner, which causes the mower to bottom out). "Easy to start"....what a joke. The injector system on these things doesn't even come close to injecting fuel into the carburator. Rather, its just a worthless button (I still have to pull the cord 3 times before it will start). Finally, I purchased the bagging system that is just as much a pain as the rest of the mower. The diagram for installing the thing is confusing and worthless. The real problem occurs when the bag fills up. once full, the chute that feeds the grass from the deck to the bag clogs, forcing the user to shove their arm down the chute to remove the grass. Oh, and back to the throttle control. Sure, the mower mulches wonderfully when the grass is only 3.5 inches high and completely dry. Otherwise, the mower constantly gets bogged down, yearning for more power, which one can't provide. When you finally do buy the mower, the bagger, and a throttle control cable, you would have been better off purchasing an entirely differnt mower (I would recommend the Cub Cadet with the caster wheels). This is not the same Lawn Boy mower from 20 years ago. The quality and design are both poor, and consequently would not recommend that anyone purchase this product, or any other Lawn Boy product for that matter.
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3 of 4 people found the following review helpful:
1.0 out of 5 stars
Do not buy!, June 19, 2004
By A Customer
This review is from: Lawn Boy 6.5 HP Walk Power Mower 10272 (Lawn & Patio)
First of all, this is a very poor machine.I have a lot of steep hills on my property and was forced to purchase this item for the two-cycle engine. Toro/Lawn-Boy brags about the 14 gauge deck: all this means is it is a cheap deck that will not hold up over time. Please note that they use a plastic housing underneath the deck... This is a cheap, poorly designed product! Lawn-Boy/Toro brags about the staggard/off-set wheel design: all this means is that you will not be able to cut close to any thing, that it will dig into your lawn and the spinning blade will be damaged. (Keep in mind that they use a plastic housing in this area and they do not offer parts for this, I had to purchase a used deck when the blade destroyed the plastic housing.) Toro/Lawn-Boy brags about repeat customer loyalty: I will not be a repeat buyer. This machine does not mow, mulch, or do much of anything else for that matter. After replacing the cheap blades made by Toro/Lawn-Boy three times in one season, I had a custom blade made for it. I also contacted Toro/Lawn-Boy to find out if they made a standard deck that would fit the engine. It took two calls, three letters to Toro, and a complaint letter to the BBB, before they would answer my question... based on this, customer service is very poor. All I needed was a yes or no, after all that I found out that No they do not make a standard deck which would work with the engine... Again Customer Service/Support is very poor. Do not buy this machine! Do not buy this machine! Do not buy this machine!
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3 of 4 people found the following review helpful:
1.0 out of 5 stars
Do not buy!, June 19, 2004
By A Customer
This review is from: Lawn Boy 6.5 HP Walk Power Mower 10272 (Lawn & Patio)
First of all, I agree with Mr. Barlett and his review of this very poor machine.First of all, I agree with Mr. Barlett and his review of this very poor machine. I have a lot of steep hills on my property and was forced to purchase this item for the two-cycle engine. Toro/Lawn-Boy brags about the 14 gauge deck: all this means is it is a cheap deck that will not hold up over time. Please note that they use a plastic housing underneath the deck... This is a cheap, poorly designed product! Lawn-Boy/Toro brags about the staggard/off-set wheel design: all this means is that you will not be able to cut close to any thing, that it will dig into your lawn and the spinning blade will be damaged. Toro/Lawn-Boy brags about repeat customer loyalty: I will not be a repeat buyer. This machine does not mow, mulch, or do much of anything else for that matter. After replacing the cheap blades made by Toro/Lawn-Boy three times in one season, I had a custom blade made for it. I also contacted Toro/Lawn-Boy to find out if they made a standard deck that would fit the engine. It took two calls, three letters to Toro, and a complaint letter to the BBB, before they would answer my question... based on this, customer service is very poor. All I needed was a yes or no, after all that I found out that No they do not make a standard deck which would work with the engine... Again Customer Service/Support is very poor. Do not buy this machine! Do not buy this machine! Do not buy this machine!
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