Most Helpful Customer Reviews
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46 of 51 people found the following review helpful:
4.0 out of 5 stars
Good, but you need more than this, September 14, 2004
Update 3/9/05
Webroot is really doing their homework. My suto update has me up to 3.5 which has nearly 69,000 definitions installed.
I stopped using IE in favor of Firefox so I had to stop using the Yahoo tool bar with Anti-spy, but trying other packages in concert with Spy Sweep so far Spy Sweeper has found more and been more thorough than any of the other anti-Spy products.
I am trying CA Pest Patrol on another system and will compare the two programs and update again. My experience with CA EZ Armor has been very positive so if Pest Patrol is along the same lines as EZ-AV and EZ-FW I expect to be impressed, but for my money Webroot has the best and most thorough product.
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I use this in combination with Ad Aware. Spy Sweeper finds items that Ad Aware misses and vice versa. The first time I installed the package I ran it and the system found several questionable items. I ran Ad Aware right afterwards and it found 3 more.
A few weeks later I did the reverse on my daughters computer. Ad Aware pronounced the syetem clean while Spy Sweeper found a keystroke logger.
I suppose no one package will do it all. Last week I ran Spy Sweeper and Ad Aware. Both said I was clean. The I installed Yahoo Anti-Spy and it found two items one was another key logger!
Webroot does have great tech support, and they keep the software automatrically updated for you. The latest has over 30,552 signatures. It does a good job, but there is no single package that will find all the spyware out there. I recommend using this in concert with Ad Aware or Yahoo Anti-Spy.
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17 of 17 people found the following review helpful:
5.0 out of 5 stars
PC Magazine's Editor's Choice - with good reason, February 20, 2005
Review of Spy Sweeper AntiSpyware ver 3.5:
Installation was trivial on my two-year old XP system and Spy Sweeper didn't conflict with other programs running, including Norton Anti-Virus 2003. It's possible to micromanage which features you want to turn on/off. If you insist on using Internet Explorer, this product is critical, although I prefer Firefox for my browser which does a better job with pop-up ads and such.
Even with Firefox, however, Spy Sweeper found spyware and cookies that Ad-Aware missed. On a full sweep, it takes something around 10 minutes to sweep your disk, so while it's not super-fast, it's not super-slow either and for the most part, you will be running this product when you aren't using your computer.
The license is good for a year's worth of updates and assuming Webroot continues to keep up with what's out there, this is a piece of software that will give you peace of mind for a very cheap price. Highly recommended.
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20 of 21 people found the following review helpful:
2.0 out of 5 stars
Beware of renewing subscription - resets expiration date, January 28, 2006
I've been using SpySweeper for 2 years now. It generally does what it is supposed to do. However, it was nearing time for me to renew. SpySweeper becomes a huge, irritating nag when it comes time to renew. Not only does the software bug you all the time, but Webroot sends out reminder e-mails too. With 3 weeks left on my subscription, I decided to renew, mostly just to get rid of all the nagging. Well, guess what? - the renewal process reset my expiration date. Rather than giving me 3 weeks plus 1 year, the renewal starts immediately, and ends in exactly 1 year - which means, that I've been ripped off for 3 weeks of paid subscription. Maybe Webroot thinks their users are too stupid to notice this deceptive practice of moving up renewal dates. I've complained to them - and if they don't make amends, then I cannot recommend this product to anyone.
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