Most Helpful Customer Reviews
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169 of 177 people found the following review helpful:
5.0 out of 5 stars
Small changes make a difference!, August 5, 2005
So far I haven't seen a drastic change between the 2005 and 2006 version of Quicken Deluxe, though I just installed it today. However, I have found two features new to the 2006 version that I love. One is the ability to click on a category assigned to a transacton and immediately get a report of all prior transactions recorded for it - a really nice feature that allows you to quickly see the payments that have been made, the dates and the amounts. The other feature is the ability to attach receipts and cancelled checks to transactions. I do a lot of payments and shopping online and this is a great way to keep up with the receipts. Sometimes it's the small things that make a difference. While users of Quicken 2005 may not find it necessary to upgrade, users or prior versions may want to take a look at the 2006 models!
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55 of 57 people found the following review helpful:
3.0 out of 5 stars
A less extreme view, August 3, 2006
Seems you either love Quicken or hate it. I'd like to give an unbiased review, if that is possible.
If you look at reviews in magazines, they basically recommend quicken or Microsoft money by a nose over the other. I think you have to take this with a grain of salt. I mean, how much advertising money do these two giants pay those mags?
I've been using quicken over a decade. It seems each new yearly product offers more bells and whistles, a few design changes, but not too much else as far as useable programming. I liken it to car upgrades. They basically change the shapes and lights, but the bottom line is you just want it to get you back and forth where you need to go.
The most noxious thing about quicken is the cost. When you already have a functioning version that does what you want, there's no need to pay 60 bucks just to say you've got the latest version (unless you've got money to burn. If you did, you probably don't need this product!) These companies that give you 20-30% off aren't exactly doing you a favor when you don't have to buy the product at all.
Secondly, the lack of support of its previous product used by banks was the ultimate in customer disservice. This essentially forced an upgrade upon its users (myslef included). Customer loyalty be damned!
Third, it seems each new version has more glitches, at least according to numerous individual reviews. That's a sign the company is putting more into getting you to buy the product than working on the product to make it better. There is no excuse for this (Symantic, are you listening?)
Fourth, there are clearly a few minor things they could do to make the product better. Do they get any customer feedback and try to add it to the next version???? ((Case in point: whenever I download mutual fund data, certain funds get reclassified. Can't they come up with a reliable way to lock features on certain accounts so they can't be changed when you download internet data?))
That said, I continue to use quicken, but to get around their mistreatment of their customers, I tend to buy only after the product has been out a while and I can get it at a discount of 60-80%. For instance, I bought 2004 in 2005, and I bought 2006 a month ago. I read the bad reviews and just wanted to see for myself what the problems were. I always save a copy of the previous year's data, since you can't go back without deleting and starting from scratch with an older version. I'm satisfied with the 2006 version, but it doesn't do anything more for me than 2004,2002, or 2001 for that matter.
Bottom line, read between the lines of the reviews. A five star, I'd take with a grain of salt. A one-star indicates a faulty disk or a customer dissatified customer, probably for one of the reasons I mentioned above. This is still an above average product, but Intuit certainly doesn't command customer loyalty based on the way they operate.
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37 of 37 people found the following review helpful:
3.0 out of 5 stars
Better than 2004 but no QIF support, December 30, 2005
I have been using Quicken since Quicken DOS 2.0 and most of the time upgraded to the current version when one came out. One "upgrade" to Quicken 2004 was so bad (I had to revert to prior version) that I stopped doing it. This version (2006) seems to be stable and does not crash all the time like 2004 did.
The layout of screens improved somewhat and there are new nice views of investment accounts. I do not care much for reports browser, when a drill down or modification of options create a new page, like an Internet browser.
The biggest problem for me is lack of support for QIF format. If you want to download historical transactions from Fidelity you are out of luck. Ironically if you use an old version, prior to 2004, you are fine. Typically you expect more in the new release, not less.
The overall balance is somewhat neutral. Improvements are mostly cosmetic but numerous. The dropped support for QIF import is a single big flaw that comes to mind, but is a big one.
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