Most Helpful Customer Reviews
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147 of 148 people found the following review helpful:
2.0 out of 5 stars
Phoning It In, August 8, 2005
Several years ago, Intuit announced that they were going to discontinue Quicken for the Mac. After a personal phone call from Steve Jobs, the product was saved. Unfortunately, all development work must have still stopped at that time.
Quicken for the Mac has not had a noteworthy upgrade in years. If you are recent "switcher" from a PC to Mac, take note that the Mac version of Quicken does not hold a candle to the PC version. They are quite different products. Quicken for the Mac looks and acts like a product from 1998.
It's too bad because I love my Mac in every way. I just with *someone* made a decent personal finance software product for it.
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172 of 175 people found the following review helpful:
1.0 out of 5 stars
A very bad upgrade, August 6, 2005
I've been using Quicken on the Mac since 1988. This version is a major mess from a pretty dysfunctional company. I purchased via the web on 08/01/05. The version was very buggy from the start, crashing on launch virtually every time (under Tiger, if you tell it to relaunch after a crash two times, it automatically trashes a plist and Quicken would then launch until the next time). Many users reported this on the Quicken forums. Not an isolated issue. On 08/5/05 Intuit to their credit updated a patch which seems to have fixed the problem. But this shows how poor Intuit's Q&E and beta testing is. Worse, the company will NOT honor the rebate for those who purchased the product on 08/01 (rebate starts on 08/02). Again, these guys are not thinking!
I plan to use the 30 day money back guarantee and get all my money back. However, I can't go back to Quicken 2005 since all my data files were updated for 2006. I plan to purchase the box here in Amazon so I can at least get my rebate but this is really silly. I don't need a box or manual and Intuit is silly for not simply honoring the rebates for people who purchased the day they released it.
Is the update (it's not really an upgrade) worth it? Well they did speed up downloading transactions (it doesn't download all the institutions every time). The .Mac backup is nice and it works but is that worth $40? There are still bugs even beyond the patch fix. Command Q doesn't always quit the product. When you place your account windows on screen where you wan them, they do not always remain in place after you relaunch. The command to check for updates doesn't work (it pops a dialog saying you need to be connected to the web which I am). So if you're happy with the version you're on, I'm not sure this is money well spent.
Shame, this used to be a fantastic Mac product.
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53 of 53 people found the following review helpful:
2.0 out of 5 stars
It will disappoint Macintosh owners., May 29, 2006
I'm a software engineer, and I've been a Quicken for Macintosh user for 10 years now, religiously accumulating data on every financial transaction I've performed in the last decade. Quicken 2006 is the fourth release of the program I've used. I use Quicken because I want to track my finances, back in 1995 it was the best choice, and at the time it did what I needed. I stuck with Quicken because it was always easier to upgrade to a new release every 3 years than search for other options, and occasionally I would get a free version when I upgraded my computer. I stayed with Quicken through the years they said they were not going to develop for the Mac platform anymore, and through their return to Macintosh support following the popularity of the iMac.
Quicken has got worse, not better, over the years. Intuit has focused most of their energies towards shiny new features for a dwindling portion of their user base in an attempt to encourage users to upgrade. They neglect the user interface, but more importantly they have introduced bugs in the basic functioning of the program: I was prompted to write this review because their Budgeting functions incorrectly total the budget categories. Yes, I'm talking about a bug in the central goal of the budgeting functions, basic arithmetic. I seriously almost accepted a budget I had written before realizing that it was off by hundreds of dollars per month.
In past releases, I have suffered through UI bugs that make it nigh-impossible to get to information I wanted because of scroll bars that are too small to allow clicking on the correct portions of them. Functions have been unavailable because UI bugs have incorrectly made buttons unclickable. The customer support is terrible. Show-stopper bugs literally take years to be fixed. Many of the things that I want to do habitually -- generate graphs and reports, for example -- are possible but cumbersome and annoying because of the number of windows I need to navigate through to accomplish my goal.
The major development of the last few years, integration with online banks and brokerages, is generally a couple of years behind the PC version. I have *usually* been unable to get information from my accounts using Quicken's new features, even though my bank says that they work with Quicken. When pressed, it is revealed that they don't work with the Macintosh version.
I give the product two instead of one star because it does do the central functions you expect it to, tracking a checkbook for example. Quicken is definitely better than nothing at all. But I've finally decided that it's time for me to choose either MoneyDance or iBank and shift to a new program with developers that are responsive to complaints.
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