Most Helpful Customer Reviews
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173 of 179 people found the following review helpful:
4.0 out of 5 stars
Great so far..., November 3, 2005
I have had this for a few days now, and so far I am very impressed. Fast, practically no clean-up, and very good quality. To be able to offer guests a choice of coffee, coffee drinks, tea or hot chocolate is great. So far I have tried the Gavalia drinks that came with it or that are sold seperately in stores (Gavalia latte, cappucino), except the espresso alone (not a big fan of espresso), and the hot chocolate. The Gavalia coffee is smooth and mild and very good, though I am hoping the coffee I ordered through the Tassimo website includes stronger alternatives. Latte and Cappucino are very good, and comparable to coffee shop (though maybe not the top shops). I'll get to the Twinings earl grey tea soon, and make myself a mocha with Hershey's syrup. Overall, I have zero complaints about the function or quality. I am very anxious to get the coffee only offered through their website, although the Maxwell House brands are not available for some reason (support e-mail says available again soon).
The negatives, which for me are minor, are 1) expense. I like it so much I am drinking way too much. That'll slow down as the novelty wears off. 2) Why can't any of these pod makers account for a tall travel mug? It seems so easy to consider given the popularity. You can remove the entire cup holder, but since it is also the drip tray and steam relief valve you have to clean up some water in the bottom tray. I could not give it 5 stars because of this.
I am thinking of getting a second one for the office but not sure whether I get this one, or try the Kuerig (??) just for variety. It is hard to not get another Tassimo now that I know what it does. Also depends on others pitching in on t-discs. I may take it in for a week as a trial before I buy another one.
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396 of 429 people found the following review helpful:
5.0 out of 5 stars
Manage your expectations and it's a world-beater, November 14, 2005
I tend to burst out laughing when I read reviews from people who expected this to put a Starbucks franchise on their kitchen counter. No, it doesn't get close. But for the price, and the convenience, it's the next best thing. The machine makes good-quality hot chocolate, coffee drinks, and tea, needs next to no cleanup (who ARE these people that think the thing needs extensive breakdown and cleaning?) and, best of all, can switch easily from one to another without completely disassembling the device, scrubbing filters, etc. It's not going to put your favorite local coffee shop out of business, but for serving a crowd at brunch with diverse beverage preferences or just getting a few lattes together in the evening without having to clean up and scrub a thousand pieces of metal and plastic afterward, it's a terrific buy. Strongly recommended if you've got your head screwed on straight.
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48 of 49 people found the following review helpful:
5.0 out of 5 stars
Excellent machine and very versitile!, November 19, 2005
Ok, bear with me. I have read all the reviews on Tassimo, Keurig and Flavia until I was so confused I could not see straight. I have a coffe maker, tea kettle and espresso/cappuccino machine. So, I went to Linens N Things and bought a Keurig after talking to a store clerk. Thought the coffee sounded better than Tassimo (I grew up and love European coffee-mud). Got it home to realize, oops, it did not make cappuccino or espresso. Bad for me. Didn't make tea or hot chocolate either. Went back and spoke with the store manager who knew alot more than the clerk. I was convinced and purchased the Tassimo. For a person who loves strong coffee, it does the trick. I have on order the european java's and cannot wait to get them. Here are some reply's that I have for the poor ratings some people gave the machine.
1. Cleaning is easy.If you have ever owned a cappuccino machine you know about pain in the butt cleaning. Everything comes apart and all you do is rinse the pieces under water after use. Most pieces are diswasher safe too.
2. Coffee can be made strong if you read the instructions. I was told by the manager to hit the button when the strength was where I wanted it and she was right. The Gevalia signature was great without a bitter taste. I did the same with the cappuccino. Got a great coffee. And, oh the Suchard's hot chocolate, yum!!!
3. Here is another interesting point. Kraft who is the owner of the T-discs has the exclusive rights the soon to be upcoming Starbucks coffee pods which will hopefully be released next year. 3 other store managers told me this and I read it on the Kraft/Starbucks website. Tassimo and Starbucks, wow!!!!
I now have taken off my counter 3 other appliances and have my Tassimo right there. It is a Braun which is a great manufacturer. Not everyone is going to like it, it is personal preference but it does everything that the others don't. I am personally willing to wait to see what falvor T-discs come out next year.
The only thing I have not tried is the tea until my shipment of Gevalia comes becuase I don't like Twining's but I can't wait.
Hope this helps some people determine which one to get. It is also nice when your shipments of T-discs can be sent to your house during the holidays sparing you having to brave the lines at the stores (free shipping also offerred). It is also nice when you can buy them at the grocery store too. I wrote off the Flavia becuase I don't want to have to send an appliance back to an internet store if it does not work and be left with nothing. I also like dealing with people face to face. For the people who had Tassimo's that acted up, I hope your new one's work for you so that you can benefit from the great products it makes.
Have a great day and thanks for listening.
(Addendum: Received the Gevalia tea, smashing! and the European blends, unreal. Xmas order was to be here 12/16, came today 11/28- excellent service. Going to buy some for Xmas gifts!!!)
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