Jura-Capresso 13204 Impressa E9 Automatic Coffee and Espresso Center

Other Capresso products

Product Features

• Automatic coffee and espresso center with integrated, solid-steel conical burr grinder
• 18-bar power pump; 1450-watt stainless-steel lined ThermoBlock heating system
• 8-step programming dial; 2-step pre-infusion cycle; Dual Frother Plus provides continuous steam output
• 64-ounce removable water tank; Clearyl water-care system; continuous on or auto shut-off options
• Measures 16 by 11 by 13-1/2 inches; 1-year limited warranty

Product Details

• Product Dimensions: 16 x 11 x 13.5 inches
• Shipping Weight: 28 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B000ATZZWO
• Item model number: 13204
• Average Customer Review: 3.4 out of 5 stars  See all reviews (16 customer reviews)
• Amazon.com Sales Rank: #90,512 in Kitchen & Dining (See Bestsellers in Kitchen & Dining)

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Product Description

Product Description

Technology without compromise! The IMPRESSA E9 is equipped with all the necessary hi-tech features for brewing superb espressos, cappuccinos, lattes and long crema coffees. The easy to read LED display will show you if you brew mild, regular or strong coffee and displays the cup size while the machine is brewing. With a Silver Metallic Body and Black Accents, stainless steel grid and chrome plated auto-illuminating buttons the Impressa E9 makes a beautiful statement in any kitchen or small office.

Customer Reviews

Most Helpful Customer Reviews

18 of 18 people found the following review helpful:

5.0 out of 5 stars Incredible coffee, September 19, 2007

By	sp - See all my reviews

I've had this coffee maker for almost one month now and I absolutely love it. My parents have owned the same machine for years and it's still going strong. The only difference that I could decipher between the E8 and the E9 is that the E9 is painted silver instead of black. Amazon was selling them for the same price, and silver fit better with the rest of my kitchen accessories, so I opted for this model.

The question of whether or not to buy such an expensive machine came down to a number of factors for me: 1) quality of coffee, 2) ease of use, 3) durability & build quality.

As far as quality of coffee goes, I find what this machine produces to be wonderful. I use dark roast Starbucks beans and I've had no issues. I read that the Starbucks beans can be a little too oily and cause jams; I've had no such issues, at least so far. The manual recommends "airing out" the beans for a few hours before putting them in the machine, so I do this.

Ease of use is wonderful. It even comes with a DVD just in case you find reading too laborious. I opted for the DVD and it taught me everything I needed to know to get this thing up and running, and properly maintained.

Build quality & durability remain to be seen, though I know 3 people who have owned these machines without major issues. The most regular complaint of the Jura-Capresso line, at least in my experience reading reviews, is that the service people are very unfriendly. I wonder if this is a function of the ego of the average purchaser of a $1,000 coffee maker, or if the support people truly are a cantankerous bunch. I'll probably find out one way or the other, but snippiness on the phone isn't enough to deter me, if in fact that is the case. I love this machine too much. RECOMMENDED!

8 of 8 people found the following review helpful:

5.0 out of 5 stars Outstanding Product!!, December 2, 2007

By	Richard L. Diamond - See all my reviews (REAL NAME)

We we wondering if we had gone overboard spending about $1,000 on a coffee machine but after 200 cups we are sure we did the right thing. The machine has had a lot of use over the past few weeks with family and friends visiting. The comments have been uniformly outstanding.
The machine is idiot-proof and the result is great.
I figure I will pay for it in 5 years with reduced spending in Starbucks :)

2 of 2 people found the following review helpful:

2.0 out of 5 stars too expensive to maintain, June 30, 2009

By	Helen Abramowicz "coffee afficionado" (New York City) - See all my reviews (REAL NAME)

I have been using the Jura Capresso for the past 3 years. The coffee has decent crema, but I am not happy with it's inability to make a very strong espresso. Setting the cup size is supposed to accomplish this, but the cup size is variable even when a single setting is maintained.
My bigest gripe is that 2 years ago the machine malfunctioned and again this year. There is a flat fee of $275 to fix it including mailing (find your own box) which I find extremely excessive for a delicate machine that seems to break down every 2 years. The customer service person did confirm that this happens to a number of customers, but it is not excessive in the company's point of view. Also the turn around time to fix the machine is 3 weeks.
I will switch to another product the next time it breaks down.