8x8 Packet8 Broadband Phone Service Adapter 510

Other products by 8x8, Inc.

Product Details

• Item Weight: 3 pounds
• Shipping Weight: 2 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000EZU9KW
• Item model number: P8EQU0131R
• Average Customer Review: 3.6 out of 5 stars  See all reviews (13 customer reviews)
• Amazon.com Sales Rank

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  Electronics > Office Electronics > Telephones & Accessories > VoIP > Phones

• Date first available at Amazon.com: March 13, 2006

Product Description

Product Description

Packet8 VoIP Broadband Phone Adapter.Allows anyone with high-speed Internet access to use their regular phone to make unlimited calls over their Internet connection for one low monthly rate.Includes Pack8 Broadband Phone Adapter, 6 foot AC power cord, 6 foot Cat. 5 Ethernet cable, and 6 foot RJ11 phone cable

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Vastly better than my old provider, August 13, 2007

By	AKO California (Los Angeles) - See all my reviews

Before getting VOIP make sure your broadband connection is good enough to support quality calls. There are websites that do this.

With my last VOIP provider, calls would sometimes get choppy if I browsed the internet during the call. I'm using Packet8 with a cordless phone and the calls are as clear as with a regular landline and I can browse the internet at the same time. I've plugged in a corded phone to verify the call sounds like a regular line. Haven't had any service outages so far so no interaction with customer service.

It took about 5 working days to port my number from my old provider. With an annual unlimited plan, it works out to $16.86 per month for me including the tax. There's a cheaper plan with a 500 minute outgoing allowance (unlimited incoming) that I may switch to. Edit: Faxing used to work with Packet 8, but no longer does.

The unit itself requires just plugging everything in. You can adjust settings if necessary, but with most network connections you just plug it in and activate the account online. It's small, but I'd prefer if it were box shaped and smaller. But that's so that I could take it with me if I had to travel for an extended period. It's out of site stuck under my desk normally.

6/1/09 Update: The company was recently acquired or changed it's name to 8x8. That was fine, but they gave me 1 working day notice that the plan I was on was being discontinued and I'd be moved to a plan $10 higher. Literally, notice on 5/28 with only Friday to call them about it before it changed on Monday 6/1. The new plan is the same price as most other providers, yet most other providers have more features. I'm looking for a new provider.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Works Great! Good Value., February 7, 2007

By	J. Rector (Hutto, Texas United States) - See all my reviews (REAL NAME)

Seems everybody submits reviews only when they have problems. I've been nothing but pleased so far with Packet8 for my home phone service. $25(taxes and fees included.) per month for unlimited long distance sure beats $75 per month charged by Verizon. I'll rate a couple of areas.

Call(line) quality - It's good. I won't kid you, it's not as good as a land line but theres nothing that is noticeable or that bothers me during conversation.

Customer Service - I had an issue when trying to activate. I was worried about how Packet8's customer service would respond. I was pleasantly surprised when I have a live human being on the line within one minute and had my problem solved within 5 minutes. No problems in customer service so far.

Cost - $19.95 per month for unlimited US long distance. I can't beat that.

The only negative I know is that during a power outage I have no phone service. But that would be the case with any VoIP solution. Great thing about Packet8 is that I can forward my calls to my mobile when there's an internet outage.

1 of 1 people found the following review helpful:

3.0 out of 5 stars Product and Service Exelent, August 21, 2006

By	Arturo Garza (LA, California) - See all my reviews (REAL NAME)

I had this product for more than two years. since then was working perfect. I'm saving a lot of mony in my log distance calls. Delivery on time.