Most Helpful Customer Reviews
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14 of 14 people found the following review helpful:
3.0 out of 5 stars
Good product, but you can get AVG totally free, November 14, 2006
ZoneAlarm Antivirus is a solid product, way better than the buggy and insecure Norton/Symantec Antivirus. ZoneAlarm AV installs smoothly and appears to work silently protecting your PC from virus (but not sinister spyware).
However, you might as well go download the totally free AVG Free Edition 7.5 on Grisoft's website. You get free daily update with AVG for life. One caveat: it's free only for personal use, not business use.
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19 of 21 people found the following review helpful:
4.0 out of 5 stars
A very good option for new or inexperienced users., November 14, 2006
I am going to recommend this for the majority of users and readers because it passes two key tests:
1) it is very easy to use;
2) it does what it does well.
The firewall aspects of ZoneAlarm are unquestionably top-rate. It is effective, clear, and can be tweaked or configured by more advanced users without being out of reach of other users. It ships with a built-in tutorial that even Mom can follow. In short, you get a good firewall with this product.
The antiviral component is well-integrated and works in the same manner. ZoneLabs has excellent help and support, and the free updates alone are worth the purchase price. Yes, you can get free antiviral software, but what you cannot get is an integrated solution such as this, with support, for well under $20. For its listed price, I would wholly recommend this to anyone without sufficient defenses (WinXP's firewall is not sufficient by itself).
-Fred
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14 of 15 people found the following review helpful:
5.0 out of 5 stars
Ease yourself into the pool, don't just jump in....., December 17, 2006
I've used Norton products on our computers since the late 1980s, and generally have found them to do exactly what they're hyped to do. Over the past few years, however, they have become "bloatware," consuming far more system resources than necessary. If you want a reasonably responsive system, after installing Norton you'd best disable many, if not most, of the "automatic" services set on by default during the installation. I've also used Zone Alarm Pro for ~5 years; love the program and the depth of configuration you can set-never had a problem with Zone Alarm. So, after the last year or so of Norton Anti-Virus failing to start automatically, I started looking for a replacement. I tended to lean towards Zone Labs because of my earlier experiences with them, but the Amazon reviews for the complete Internet Security suite left me unsure. I decided to go with just the Zone Labs Anti-Virus product. First, I opened Norton and turned off everything. Then I ran the Windows System Services console app (services.msc) and turned off or disabled anything with any Norton or Symantec association. Only then did I install the ZL Anti-Virus. A caveat is in order: although the ZL manual says if you have a previous version of a ZL product installed it will ask if you want to proceed without uninstalling the previous version, it didn't. Instead, I was informed that this install would be a "downgrade" from Zone Alarm Pro to "just" Zone Alarm. I went ahead anyway. After installation, the firewall appears to be as was before, and all my settings were retained - good news! Everything appeared to be functioning well. I have a separate anti-spyware app, so losing that capability in the "downgrade" wasn't really an issue. Only then did I completely remove Norton. So far, I'm happy as a clam (touch wood!).
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