Most Helpful Customer Reviews
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5 of 5 people found the following review helpful:
3.0 out of 5 stars
Functional, but not very well made; defective, but good customer service from the manufacturer, December 26, 2008
I love gardening, but living in New Hampshire, it is necessary to overwinter some of my plants indoors under lights. I bought this product for that purpose.
It has pros and cons. I have looked for similar products in this price range, but this one seems to be pretty unique. I have not been able to find another product which is a complete set with a stand, full-spectrum fluorescent bulbs, and a fixture for under $100.
As such, it seems like there is not much competition for this type of product in the marketplace. It shows - the product could be better.
First, it is not very sturdy. The metal frame requires assembly, but the pieces are soft (mine arrived bent and I had to use pliers to reshape it before I could complete the assembly). The frame, once it is assembled, is not terribly sturdy. Even for something in this price range, I was disappointed with the quality.
There are two fixtures for fluorescent tubes. The tubes do not lock into the fixtures very well, and have a tendency to shift and roll around. The metal pieces which contains the fixtures can flex and deform, which contributes to the instability of the tubes.
One of the light fixtures on the product that I received was defective (I knew because I could switch the bulbs, but each bulb would only light if it was in the working fixture). The retailer I bought the product from (7GIFTS) and the manufacturer were excellent about getting me a replacement fixture - both were very communicative and seemed happy to address my problem. That was a plus.
I have the light on a timer, set to provide ~18 h of light per day to my succulents and some flowering plants that require full sun. All in all, it works well - the plants are doing nicely. The wattage is relatively low, so it does not cost me very much to run the light.
My overall experience with this product was a bit of a hassle, but ultimately it works for my purposes. The cost was not unreasonable - but the product could definitely use some improvement.
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7 of 8 people found the following review helpful:
5.0 out of 5 stars
Excellent plant light, June 24, 2008
I'm pretty directions-challenged, so I'm quick to ask my husband for help in assembling stuff like this. But I didn't need help this time--got it done by myself. The plants are thriving, so I'm pleased all around.
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4 of 4 people found the following review helpful:
1.0 out of 5 stars
couldn't contact company to return, November 23, 2008
the product was fine, except for the horrible assembly instructions. When I realized I needed a different product and wanted to exchange it, this "warehousestore" was no where to be found. I followed the proper channels through amazon, but no one contacted me, and I couldn't find a company website. So, if you plan on never having to return or exchange something, warehousestore is for you, cause i was stuck with my purchase.
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