Product Details

• Actors: Laura Chappell
• Directors: Laura Chappell
• Format: NTSC
• Region: Region 1 (U.S. and Canada only. Read more about DVD formats.)
  
• Number of discs: 1
• Studio: Wireshark University
• DVD Release Date: March 19, 2007
• Run Time: 8 minutes
• Average Customer Review: No customer reviews yet. Be the first.
• ASIN: B0012VPCRM
• Amazon.com Sales Rank: #200,052 in Movies & TV (See Bestsellers in Movies & TV)

Editorial Reviews

About the Actor

Laura Chappell is a highly-energetic speaker and author of numerous industry titles on network communications, analysis and security. She has presented to thousands of State, Federal and international law enforcement officers, judicial members, engineers, network administrators, technicians and developers. Ms. Chappell is a member of the High Technology Crime Investigation Association (HTCIA) and an Associate Member of the Institute for Electrical and Electronic Engineers (IEEE) since 1989. Her blend of humor, personal experiences, energy and clarity have earned her a top spot as an industry speaker at Microsoft, Novell, Hewlett-Packard, HTCIA and US Court conferences. In 2007, Ms. Chappell founded Wireshark University, an educational firm devoted to teaching the art of wiretapping/communications interception, digital deception and decoys, traceback and reconnaissance. In June 2006, the Hollywood Reporter announced that Walt Disney Pictures has picked up a feature film based on Laura s work in cybercrime. Through the Protocol Analysis Institute, LLC, Ms. Chappell co-founded the Internet Safety for Kids program in 2005. This program is provides education and presentation services on online predators, safe Internet communications and parental and law enforcement resources. For more information on the Internet Safety for Kids program, visit the Protocol Analysis Institute website or contact Ms. Chappell at [e-mail].

Product Description

This course focuses on the causes of poor network performance including packet-loss, retransmissions, high latency, low throughput rates, minimal bandwidth, application errors, configuration faults, resolution problems and protocol behavior problems. Section 1: Analyzer Placement a) Analyzing Hubbed Networks b) Analyzing Switched Networks c) Analyzing Routed Networks d) Analyzing WAN Links e) Capturing in Stealth Mode Section 2: Normal Network Communications a) When Everything Goes Right b) The Multi-Step Resolution Process c) Building the Packet Section 3: Causes of Performance Problems a) Where Network Faults Occur b) Time is of the Essence Section 4: Wireshark Functions for Troubleshooting a) Using Pre-Defined Coloring Rules b) Basic and Advanced IO Graphs c) Use the Delta Time Value d) Analyze Expert Information e) Look Who s Talking f) Graph Bandwidth Use, Round Trip Time and TCP Performance g) Flow Graphing h) Statistics (Various) Section 5: Latency Issues a) The Five Primary Points in Calculating Latency b) Plotting High Latency Times c) Free Latency Calculators d) Using the frame.time_delta Filter Section 6: Packet Loss and Retransmissions a) Packet Loss and Recovery UDP v. TCP b) Previous Segment Lost Events c) Duplicate ACKs d) TCP Retransmissions and Fast Retransmissions e) Out-of-Order Segments Section 7: Misconfigurations and Redirections a) Visible Misconfigurations b) Don t Forget the Time Section 8: Dealing with Congestion a) Shattered Windows b) Flooded Out Section 9: Baseline Network Communications a) Your First Task When You Finish this Class