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132 of 134 people found the following review helpful:
3.0 out of 5 stars
The Sharp LC65E77UM Aquos LCD TV - Sharp Delivered!, October 11, 2009
This review is from: Sharp AQUOS LC65E77UM 65-Inch 1080p 120Hz LCD HDTV with Gold Bezel (Electronics)
I have had this TV for a couple of weeks now. I waited a month from the day I ordered it to the day it finally arrived.
This TV is not heavy and it was easy putting it up on the wall mounted rack. I was pleasantly surprised.
Let me get this straight to anyone who is concerned, the gold bezel is like a faint gloss on the bottom of the TV. Hard to notice. I am not certain why they put that light color on the set, but you have to strain to notice it. When set up on in my theater room, this is not noticeable in any way. Don't worry about it if you are dithering on purchasing this set because of the gold bezel.
The picture is stunning and excellent. It is the best picture I have ever seen on a set. It's got some interesting features, for example the TV has a built in ambient light sensor which ramps the brightness of the picture up and down based on the light surrounding the TV. Turn it off. It dulls the picture quality in darkness. I have found no way to make it useful.
Folks, this TV has two major flaws but there is a work around for the first so bear with me. The second issue, only time will tell.
First, the TV seems like it is designed to be the hub of all of your HDMI components. The folks at Sharp assume that everyone will rush to buy a Sharp AV receiver, Sharp Blu-Ray player, etc. and have them work together with their Aquos Link. They are dreaming.
In my setup, I use a Pioneer AV receiver, a Panasonic Blu-Ray player and a DirecTV DVR, Satellite Receiver. All is HDMI and state of the art.
I wanted to pipe all of my HDMI components through the Pioneer AV Receiver and send an HDMI video signal to the Sharp TV. Works fine except the Sharp TV pops up a message "An Incompatible Audio Signal Has Been Received, etc., etc.".
Folks, I turned off the audio of the TV (selectable from the Sharp Menu), turned off the Aquos Link and I still got the message. Turns out, the TV REQUIRES PCM audio NOT HDMI only!!!! Even if you turn off the speakers on the TV, it still pops this silly message up.
Interestingly, there are only two ways to get this message off the bloody screen. First, you can turn the volume off the Sharp TV down to zero. Voila! The message goes away. The other way is to find a way to disable a pure HDMI audio signal from your AV receiver.
Okay, I found a work around by turning the volume to zero, but you would think that Sharp would be more interested in working with different HDMI components that are not Aquos Link. Nope, they don't. Very disappointing.
There is a second flaw that I do not know if it will fix itself or not. The bloody set "pops" loudly every few minutes or so. It's like the plastic is settling when it heats up. It's a strange noise but seems to be reducing over time. I don't like this problem as I don't have a work around. Time will tell.
Hindsight being 20/20, I think I would get a Sony or Samsung 65 inch LCD knowing what I know now. They are more expensive by 25% or so, but these two issues should not be in a high end TV.
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This is an update to my earlier review. One month after ownership.
Couple of things I would like to report. I have downgraded this TV to two stars.
1. The "popping" sound hasn't gone away. It's still popping as often as ever. This is very annoying.
2. I have 4 pixels that have gone bad. They are very noticeable on the screen. they appear as white lights on the screen on a dark background.
3. The screen wants to adjust itself when it thinks it is too bright a picture. Even when I have this feature supposedly turned off. When moving from scene to scene, this "adjustment" is visible and annoying. It distracts you from the movie.
4. One thing I forgot to mention in my earlier review, I attempted to pipe all the HDMI components into the TV (as Sharp seems to think this is the best way), then pipe the sound output to my Pioneer AV receiver via a fiber optic digital (can't output HDMI from the TV). The TV DOES NOT pipe the native sound through from the components. The result was a downgraded sound from the TV to the AV receiver. This is why I decided to keep the AV receiver as my component hub because I wanted to enjoy the surround sound as the sending component (Blu Ray) meant it to be heard.
My observation / advice is: don't buy this set. Sharp needs to work on the end product for a year first. Too many issues. Again, the picture is excellent. No complaints about the picture quality other than the dead pixel issue and goofy auto brightness feature that won't turn off.
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More info on the dead pixels. Just had a warranty person from Sharp come by and he found 10 more dead pixels on the screen that are not as bright or noticeable. Hopefully sharp replaces this beast as that totals 14 dead pixels.
As far as the popping sound. I am told I will have to live with it.
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Latest update - Sharp replaced the set quickly (they paid shipping both ways). Their shipping company helped take the defective set down and put the replacement set up.
Only one dead pixel on this set. Much better and acceptable.
No popping sound either.
I am much happier with the Sharp now that I replaced the defective set. One thing to remember is that my defective set was one of the first ones out of the new manufacturing plant. This replacement seems to work fine.
Thank you.
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22 of 23 people found the following review helpful:
5.0 out of 5 stars
Great experience with Sharp USA...., December 24, 2009
This review is from: Sharp AQUOS LC65E77UM 65-Inch 1080p 120Hz LCD HDTV with Gold Bezel (Electronics)
I originally purchased a floor model 65inch Aquos LCD TV model 65D64U from Sears in September 2009. Sears had the floor model for some time and placed it on clearance with a price that was unbeatable. I trucked the TV home and it looked pretty good for the first two weeks. Shortly afterwards however, two ghost like horizontal bars streched acrossed the screen that were about one inch in length each. I left it alone hoping it was a bad input or poor signal from my Dish Network HD box. The lines persisted, even with other components hooked up to different inputs. Needless to say, I was not very happy with the picture as the bars were awfully distracting.
I contacted Sharp via their Aquos Advantage online chat and was told to take several pictures of the problem and send via e-mail to their customer service. I did as instructed and recieved a phone call the next day. The representative set up an in-home repairman visit for the next business day. The repairman came as promised (and on time) and related that the problem seems to lie within the screen for which he can not repair. He called Sharp and notified them that he can not repair it. I was told that I should recieve a call from Sharp within three business days as they had to send a request to the powers that be to determine if they were going to exchange the television, or attempt to repair same.
Sure enough, I recieved a call within three business days from Sharp who promptly advised me that they will exchange the television, free of charge, which includes shipping and returning the old unit back to them. Even more astonishing I was told that my current television is "old" and has been discontinued. I thought "great, now I am going to have to come up with the difference for a new model TV". But, not only did they not give me a hard time about the "old" discontinued model, but they advised me that they were going to exchange it with their newest model (LC65E77UM)! I was told it would be shipped via freight and may take several weeks to recieve. I only waited a week before it was carried in my front door.
This newer LCD exchanged TV looks great and has noticably better picture quality than my previous. I wrote this review because I am a skeptic when it comes to manufacter warranties, especially when it comes to high end electronics. I expected lengthy repair orders, shipping it to them, and being without a TV for a month or two. However, the time I notified them of my problem, to recieving a brand spanking new (upgraded) TV, was less than a month. Only paperwork required from me was to fax a copy of my proof of purchase. They took care of the rest. I applaude Sharp for upholding their warranty and resolving the issue quickly and hassle free. I will definatly continue to buy Sharp products knowing that they stand behind them when they fail!
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21 of 22 people found the following review helpful:
5.0 out of 5 stars
Look No Further, October 22, 2009
This review is from: Sharp AQUOS LC65E77UM 65-Inch 1080p 120Hz LCD HDTV with Gold Bezel (Electronics)
I just hooked up this set and am thoroughly impressed. How can you beat this for the money? What do people look for in any TV set? Picture quality! Look no further folks - the picture quality is absolutely superb (no dead pixels). Why would anyone want to pay more for a Samsung or Sony? They undoubtedly make very good 65" sets. But what are you getting for the extra thousand dollars? An ethernet connection? 240 Hz technology? Both features are completely overrated in my humble opinion. You won't be disappointed with this Sharp Aquos. It's stunning.
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