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AT&T 962 2-Line Duplex Speakerphone with Caller ID (Dove Gray)
 
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AT&T 962 2-Line Duplex Speakerphone with Caller ID (Dove Gray)

Other products by AT&T
2.8 out of 5 stars  See all reviews (11 customer reviews) More about this product


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Technical Details

  • 2-line operation
  • Caller ID with call waiting and call waiting deluxe
  • CLEARSPEAK duplex speakerphone, minimizes clipping
  • 99-name-and-number caller ID memory
  • Message-waiting/new-call indicator
  See more technical details

Product Details

  • Product Dimensions: 8.5 x 3 x 8.5 inches ; 2.3 pounds
  • Shipping Weight: 4 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B00000JB80
  • Item model number: 962
  • Average Customer Review: 2.8 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon.com Sales Rank

    Popular in this category: (What's this?)

    #49 in  Electronics > Office Electronics > Telephones & Accessories > Corded Telephones > Multiline Corded Phones
  • Discontinued by manufacturer: Yes
  • Date first available at Amazon.com: September 4, 1973

Product Description

Amazon.com Review

The Call Director is AT&T's advanced two-line speakerphone. If you're on Line One when Line Two rings, caller ID/call waiting deluxe tells you who's calling and gives you several options for handling the new call. In addition, the duplex-style speakerphone lets you talk and listen at the same time.

The Call Director has a large LCD screen to present complete caller-ID information for two lines and a symmetrical button layout, which suggests that the phone really is "directing" its two lines.

We were able to set up the phone--install batteries, set the clock, set home and local area codes for caller ID, and program the memory dialing--without consulting the manual. Still, we do suggest reading the manual so you don't miss the many cool features. (For example, we discovered that you can include 30-second pauses in the memory dialing.)

In our test of the Call Director, calls sounded clear and distinct. Switching between lines was easy, and in general, operating the phone was no more difficult than operating a one-line model. We were especially impressed with the speakerphone, which enabled us to talk and listen at the same time--even a television or radio playing in the background did not interfere with our conversation. Though the Call Director isn't technically a full-duplex system--it simply lowers the speaker volume automatically when you're talking--the results are quite spectacular. It rivals full-duplex speakerphone systems that can cost hundreds of dollars more.

The Call Director's impressive performance and features place it among the best in its class. This two-line phone would make an excellent addition to a small business or home office.

Pros:

  • Duplex speakerphone that really works
  • Great set of features for the price

Cons:

  • Can't turn off the LCD backlight


Product Description

2 line call director, call waiting, deluxe speakerphone

Buy This Product and Related Accessories

AT&T 962 2-Line Duplex Speakerphone with Caller ID (Dove Gray)

AT&T 962 2-Line Duplex Speakerphone with Caller ID (Dove Gray)


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Customer Reviews

Average Customer Rating
2.8 out of 5 stars (11 customer reviews)
5 star:
 (3)
4 star:
 (2)
3 star:
 (1)
2 star:    (0)
1 star:
 (5)
 
 
 
 
 
 
 
 
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Most Helpful Customer Reviews

 
42 of 43 people found the following review helpful:
3.0 out of 5 stars Good value, not the greatest phone., January 17, 2000
By A Customer
It looks really neat, but it has some "bugs"... Occasionally, the phone will "Freeze" when scrolling through the call history. Only way to correct it is to unplug the phone and plug it back in again. Other than that, it functions great and the speakerphone is very good.
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55 of 61 people found the following review helpful:
1.0 out of 5 stars Dysfunctional phone, January 7, 2000
By Smokey57 (Columbus, OH.) - See all my reviews
Well I had hoped to replace my separate caller id and voice mail flashing light boxes with the built-in functions of this phone, but... the caller id function does not work. It will not scroll through all the calls received, and I found the new call light failed to flash when I had voice mail to receive, and it was impossible to turn off the new call light, I thought the phone was a defect and Amazon exchanged it, but the new one failed the same way. AT+T/Lucent 800 number in the manual was of no help either...
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16 of 17 people found the following review helpful:
5.0 out of 5 stars Just Like it Was Supposed to Work, June 27, 2000
By Mike (New Hampshire) - See all my reviews
I, for one, am very pleased with this phone. I bought it because the Visual Message Waiting indicator on my caller ID box wasn't working right, and I was sick of dealing with the two separate boxes. I'll agree the backlight being on all of the time is a little annoying, but otherwise I found it very easy to set up, the voice mail and caller ID features work great, and it's all-around a very good phone. For under $100, I found none better.
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Most Recent Customer Reviews

4.0 out of 5 stars sticking keys
I have only one problem with this phone. The dialing buttons with numbers tend to stick and I have to hit them really hard and sometimes have to redial because a key may not... Read more
Published 8 months ago by Harmon N. Brody

4.0 out of 5 stars Great phone for the price
I was pretty suprised at how well this phone worked. I was basically looking for a cheap speaker phone, as I was planning on putting it on mute, listening in on meetings, and... Read more
Published on June 30, 2004

1.0 out of 5 stars really want to love this phone ... but i can't
this phone has all the makings of a great device. very good button layout, all the functionality one should need, a pleasant feel in the hand, an attractive package. Read more
Published on April 11, 2004 by Sean McLeary

1.0 out of 5 stars Speak Up! I Can't Hear You!
People complain all the time that they can't hear me when I speak on this phone. It does not matter if its the headset or the speaker. Read more
Published on January 16, 2004 by lorenza_demedici

5.0 out of 5 stars best 2 line caller id corded phone
I purchased two of these phones and they work great. I don't see why others don't like the display on all of the time. I like it. Read more
Published on September 18, 2002 by M. D. Anderson

1.0 out of 5 stars Two things that are lousy about this phone.
I purchased this phone primarily for it's speakerphone feature. I work from home a lot and have to dial into conferance calls. Read more
Published on August 4, 2002

1.0 out of 5 stars Great features....if they worked properly
Excellent features for the price. However, the speakerphone is horrible. LCD Screen also "bugs out" and I have to keep unplugging the phone.
Published on March 28, 2002

5.0 out of 5 stars Great Home Office Phone
I use this phone in my home office with Verizon caller-id and voicemail services and it works great. Read more
Published on September 5, 2001 by ADAM STANHOPE

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