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Managing the Testing Process (Paperback)

by Rex Black (Author)
3.8 out of 5 stars See all reviews (21 customer reviews)


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Editorial Reviews

Amazon.com Review
For a practical guide to software testing, readers can look to Rex Black's Managing the Testing Process, a compendium of real-world advice on managing software testing successfully. It is a veritable hodge-podge of sample test documents and is filled with recommendations from an old hand at test management.

Early sections examine the design of test plans, along with strategies for assessing and prioritizing risk as well as catching bugs through effective testing. Sample case studies include a network hardware device and a Java word processor.

Throughout this book, a variety of documents (including Excel spreadsheets and Access databases) are presented to get you started on your own testing projects. (Though reproduced here in truly microscopic print, all sample documents are included on the accompanying CD-ROM.) The book also looks at metrics for measuring the performance of your testing operation.

Managing the Testing Process shows how a bug-tracking database is the most effective model for managing the testing cycle. This book is chock-full of advice on testing management. The author also presents dozens of tips for succeeding in the software Q/A job market.

Sections on designing a lab and staffing it, including a valuable discussion on when to use consultants and when to outsource testing, provide a practical guide to today's testing management. After an introduction to working with other players in today's software organizations, a final chapter looks at managing testing across different locations.

Many developers spend time in Q/A as a stepping stone to careers in software design. And as the author points out, the job of test engineer is growing in popularity. Read this book to find out the often harsh realities of software testing along with strategies for improving the effectiveness of your software testing team. --Richard Dragan

Product Description
Provides simple and effective tools and tactics that comply with industry standards and reflects the best test-management practices of leading hardware and software vendors. Softcover. CD-ROM included.

See all Editorial Reviews


Product Details

  • Paperback: 381 pages
  • Publisher: Microsoft Press (June 1, 1999)
  • Language: English
  • ISBN-10: 073560584X
  • ISBN-13: 978-0735605848
  • Product Dimensions: 9.1 x 7.2 x 1.2 inches
  • Shipping Weight: 1.8 pounds
  • Average Customer Review: 3.8 out of 5 stars See all reviews (21 customer reviews)
  • Amazon.com Sales Rank: #324,686 in Books (See Bestsellers in Books)

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Customer Reviews

21 Reviews
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Average Customer Review
3.8 out of 5 stars (21 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
35 of 35 people found the following review helpful:
4.0 out of 5 stars Good book - recommended for everyone who manages testing, October 14, 1999
I very much liked the book. Rex Black has written about the process and management side of testing. This makes it an ideal complement to Cem Kaner's "Testing Computer Software" (which deals with testing technique) and Boris Beizer's "Software Testing Techniques" (which deals with the fundamentals).

I found the templates useful, mostly because I never worked my way around Excel to get those metrics in an automated manner. But don't expect them to be replacement for commercial test management tools.

This should be a required reading for anyone who plans or manages testing.

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33 of 35 people found the following review helpful:
5.0 out of 5 stars A basic, but effective, approach to test management, August 23, 2002
The approach and techniques given in this book will get the new test manager and his or her team quickly started with basic techniques for managing testing. The key strengths of this book include:

(1) Instructions for developing test plans, and associated test cases and reports - the material is fairly basic, but complete and consistent with good practices.

(2) An excellent discussion of, and advice for, effective management of a test team, setting priorities and managing budgets.

(3) Practical advice for setting objectives and scope within the testing process.

While this book will give the in-the-trenches test professionals a view of the 'big picture', it's more suited to managers and QA leads who are seeking guidelines for establishing the foundation of a test process, and who want to quickly implement standards for test documentation and a workflow. The book's accompanying web page provides over 50 templates, case studies and tools that can be downloaded and immediately used within your organization. In addition, the website contains a small (but growing) collection of articles, presentations and links that augment the material in this book.

Although there are a handful of other books on test management that are equal to this one, each has strengths and weaknesses - but all provide sound advice and a structured approach to managing the test process. This particular book's strengths include the downloadable documents that will save much time and effort, and the straightforward approach to basic test management. If you are trying to get a basic test process in place you won't go wrong if you select this book.

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18 of 19 people found the following review helpful:
5.0 out of 5 stars One of my favorite software testing books, November 30, 2002
This is one of my favorite software testing books. It has an especially good chapter on metrics for evaluating the progress of your testing effort--the metrics are easy to calculate, and VERY importantly, easy to understand by--and convincing to, in my experience--the people you'll be reporting your progress to. There's also a good chapter on bug-tracking, and some discussion of how to write bug reports that I've found very useful for training new testers. Plus, there's lots of useful perspective on general management issues--hiring; the interdepartmental issues that (as far as I know) are unique to testing; etc.

I wrote this review based on the first edition--a second edition has since come out.

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Most Recent Customer Reviews

1.0 out of 5 stars Opinion on Managing the Testing Process
Although the book is supposed to cover both hardware and software, the hardware coverage is negligible. Read more
Published 5 months ago by F. C. Passavant

5.0 out of 5 stars great book
I saw this book in my public library, and after reading it once i figured out that i can't stay without it! Read more
Published 22 months ago by F. Cervone

1.0 out of 5 stars IT 645 College Book Review
This book does not go well with the class, I would suggest to any university that is using this book for IT 645 class, to find a different author.
Published on January 10, 2007 by Ronald Wilson

5.0 out of 5 stars Straight forward guide to test management
"Managing the Testing Process" is the book that I used as a guide when I started as a tester years ago. Read more
Published on July 4, 2006 by K. Sommerville

4.0 out of 5 stars Rex Black explains clearly and deliberately
My take on this book is that it`s more about creating organization within your test schedule and documentation. Read more
Published on June 28, 2006 by Timothy Trahan

3.0 out of 5 stars Testcase Tracking in Excel?
Black keeps on stating, that he has a lot of practical experience. The book is supposed to help me in my daily business as a (for me) testmanager. Well, it did not. Read more
Published on October 26, 2005 by Stephan Wiesner

5.0 out of 5 stars A must for any serious tester
Of all the books Ive read on software testing this book is by far the best. For me it incorporates both the theory and practical advice for excellent execution. Read more
Published on December 2, 2004 by S. Yeo

5.0 out of 5 stars An Excellent book on Testing Process
I am a final year graduate student and I started reading this book as a part of the reading assignment for the course "Systems Testing and Verification". Read more
Published on December 1, 2004 by Udayan Joshi

3.0 out of 5 stars Solid Introduction to Managing a Software Testing Effort
This work covers the main subjects in managing a software testing effort. The level of the Mr. Black's work is general and is rewarding more for management or team leads who are... Read more
Published on September 11, 2003 by Kevin Hutchison

5.0 out of 5 stars Management Emphasis
This is the only book on testing that I have found that concentrates on the management tasks associated with the testing process. Read more
Published on September 10, 2002

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