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Editorial Reviews
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I've watched Ronnie wow audiences with her incredible knowledge and easy-to-use communication tools for years. And for years, I've advised her that she should put it all in a book. Now she has, and we're all better off for it. --Robin Innes, Employee Training and Development Director, Cal State Fullerton
Ronnie and I have presented training together, and I know first-hand her ability to communicate clear and usable information in an enjoyable way. People learn from her, and they rate her as one of the best instructors they have encountered. This book is the next best thing to learning from Ronnie in person. --Dr. Susan Kleimann, First Director of the Center for Plain Language and President, Kleimann Communications Group
She's helped me have a better shot at successfully communicating with my teenager...what a powerful tool that's been for me! This book embodies what she's taught for years. This book is amazing! --Suzanne D., Single Mom, Roswell, Georgia
Product Description
Did you ever... *Wish you had thought before you spoke? *Address a conflict you should have avoided or avoid a confict you should have addressed? *Allow your emotions, instead of your brain, to guide your communication? *Find yourself manipulated by someone who lied, intimidated, or used other dirty tactics? *Struggle with giving or receiving criticism? *Lose your cool with a customer service provider because you didn't get the result you deserved? *Get frustrated by people who gave mixed, unclear, or stealthy messages? Are you sometimes stealthy yourself? *Give your trust and hard-earned money to a contractor, realtor, repairman, or other person who took your cash and didn't deliver? If you answered, "Yes" to any of these questions, this book will help you make critical changes in your life. Ronnie Moore is a renowned expert on spoken and written communication, having delivered speeches and training to more than 1,200 audiences nationwide. She has written this book for real people, in real situations, who need to communicate to keep their credibility, their cool, and their cash. Although backed by more than 15 years of experience and offering lots of substance, this book is easy to read and easy to apply to your everyday life. For the price of a dinner out, you can harness the power of good communication - at home and at work!
See all Editorial Reviews
I've watched Ronnie wow audiences with her incredible knowledge and easy-to-use communication tools for years. And for years, I've advised her that she should put it all in a book. Now she has, and we're all better off for it. --Robin Innes, Employee Training and Development Director, Cal State Fullerton
Ronnie and I have presented training together, and I know first-hand her ability to communicate clear and usable information in an enjoyable way. People learn from her, and they rate her as one of the best instructors they have encountered. This book is the next best thing to learning from Ronnie in person. --Dr. Susan Kleimann, First Director of the Center for Plain Language and President, Kleimann Communications Group
She's helped me have a better shot at successfully communicating with my teenager...what a powerful tool that's been for me! This book embodies what she's taught for years. This book is amazing! --Suzanne D., Single Mom, Roswell, Georgia
Product Description
Did you ever... *Wish you had thought before you spoke? *Address a conflict you should have avoided or avoid a confict you should have addressed? *Allow your emotions, instead of your brain, to guide your communication? *Find yourself manipulated by someone who lied, intimidated, or used other dirty tactics? *Struggle with giving or receiving criticism? *Lose your cool with a customer service provider because you didn't get the result you deserved? *Get frustrated by people who gave mixed, unclear, or stealthy messages? Are you sometimes stealthy yourself? *Give your trust and hard-earned money to a contractor, realtor, repairman, or other person who took your cash and didn't deliver? If you answered, "Yes" to any of these questions, this book will help you make critical changes in your life. Ronnie Moore is a renowned expert on spoken and written communication, having delivered speeches and training to more than 1,200 audiences nationwide. She has written this book for real people, in real situations, who need to communicate to keep their credibility, their cool, and their cash. Although backed by more than 15 years of experience and offering lots of substance, this book is easy to read and easy to apply to your everyday life. For the price of a dinner out, you can harness the power of good communication - at home and at work!
See all Editorial Reviews
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