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Product Description
Troubleshooting can account for up to 90 percent of a network administrators job, so effective troubleshooting skills will help administrators respond quickly in a crisis situation, and keep their networks running smoothly. It can be a quantum leap from network administrator to troubleshooting guru, but knowing how to implement the right technique at the right time can help administrators take their skills to the next level. The Real- World Network Troubleshooting Manual focuses on the methodology and process of network troubleshooting, and how to apply them in real-life situations. Designed to make any network administrator a troubleshooting expert, the book starts with an overview of some readily available, basic troubleshooting tools. From there, multiple real-world troubleshooting scenarios are covered, from basic problems to more advanced, including what to do if a workstation is unable to surf the Internet, wireless users cannot connect to the network, or a hacker attacks the Web site. Although the primary focus is on the Windows workstation and server environment, many of the troubleshooting scenarios are non-operating system specific and can be applied to any computing environment.
Troubleshooting can account for up to 90 percent of a network administrators job, so effective troubleshooting skills will help administrators respond quickly in a crisis situation, and keep their networks running smoothly. It can be a quantum leap from network administrator to troubleshooting guru, but knowing how to implement the right technique at the right time can help administrators take their skills to the next level. The Real- World Network Troubleshooting Manual focuses on the methodology and process of network troubleshooting, and how to apply them in real-life situations. Designed to make any network administrator a troubleshooting expert, the book starts with an overview of some readily available, basic troubleshooting tools. From there, multiple real-world troubleshooting scenarios are covered, from basic problems to more advanced, including what to do if a workstation is unable to surf the Internet, wireless users cannot connect to the network, or a hacker attacks the Web site. Although the primary focus is on the Windows workstation and server environment, many of the troubleshooting scenarios are non-operating system specific and can be applied to any computing environment.
KEY FEATURES
• Discusses real-world scenarios, from basic to advanced, including what to do if Windows services dont start, servers disappear from the network, workstations drop off of the network, or inbound external e-mail stops working
• Features proven, field-tested, troubleshooting techniques that can help you fix your network and prevent problems from happening in the first place
• Covers Windows Server 2003, Cisco routers, WANs, firewalls, spam, IP routing, DNS, IIS, disaster recovery, and more
• Emphasizes concepts and processes rather than memorization and final outcome
• Includes a companion CD-Rom with Sysinternals troubleshooting tools, all the Web links from the book, and other troubleshooting resources
ON THE CD-ROM!
* Sysinternals Troubleshooting Tools – Contains troubleshooting tools that are used in the book from Sysinternals such as Autoruns, Filemon, Regmon, and TCPview
* Web Links by Chapter – Contains all of the Web links referenced in the book, sorted by chapter
* Troubleshooting Resources – Links to software/hardware vendor’s technical support sites, search engines, and other troubleshooting Web sites as well as tips for researching problems on the Internet
SYSTEM REQUIREMENTS
PC: Windows NT/2000/XP; Internet Explorer 5.0 or higher; Internet connection; Pentium II Processor or greater; CD-ROM Drive; 128 MB RAM minimum; 256 recommended.
About the Author
Alan Sugano (Rancho Palos Verdes, CA) is the president of ADS Consulting Group Inc., specializing in networking, custom programming, Web development, SQL server development, and ACCPAC Plus accounting implementations. He has spoken at various industry conferences and writes regularly for Windows & .NET Magazine.
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Inside This Book
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First Sentence:
Welcome to the world of troubleshooting! Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
Los Angeles, Active Directory, New York, Performance Monitor, Recovery Console, Symantec Enterprise Firewall, Resolution After, Administrative Tools, Task Manager, Zone Transfers, Internet Explorer, Command Description, Local Area Connection, Enterprise Manager, Terminal Services, Application Server, Control Panel, Corporate Edition, Global Catalog, Processor Time, Switch Windows, Cancel Help, Exchange Enterprise, Outlook Web Access, Per Seat New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Welcome to the world of troubleshooting! Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
Los Angeles, Active Directory, New York, Performance Monitor, Recovery Console, Symantec Enterprise Firewall, Resolution After, Administrative Tools, Task Manager, Zone Transfers, Internet Explorer, Command Description, Local Area Connection, Enterprise Manager, Terminal Services, Application Server, Control Panel, Corporate Edition, Global Catalog, Processor Time, Switch Windows, Cancel Help, Exchange Enterprise, Outlook Web Access, Per Seat New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 2
books:
- Thank You (Small Wonders Series) by Adventure Publications in Front Matter
- Source Code by Walnut Creek CD-ROM in Front Matter
What Do Customers Ultimately Buy After Viewing This Item?
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62% buy the item featured on this page: The Real World Network Troubleshooting Manual: Tools, Techniques, and Scenarios (Administrator's Advantage Series) $29.67 |
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14% buy Practice of System and Network Administration, The (2nd Edition) $46.79 |
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8% buy Network Warrior $29.69 |
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8% buy Network Troubleshooting Tools (O'Reilly System Administration) $44.99 |
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