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Editorial Reviews
Product Description
Now available for the first time is the wisdom, tips and information from the successful seminar of the same name. The Ten Practices helps managers and supervisors understand the very best practices of the best supervisors. Specifically readers learn: How their employees perceive them and why that is important. The three questions employees subconsciously ask. How to gain the respect of your employees. What management expects of supervisors. How to evaluate your workload. How to set priorities. How to plan for continuous improvement How to be a better communicator and listener. What drives you and your employees to achieve? How to energize people. How to set standards How to monitor. How to evaluate and improve performance. How to be a leader. Plus much, much more Here is what managers are saying about the book: "It is the best book about supervision, I have ever read." Bruce Short, Argus Energy "A very, very good book." Dennis Kostic, Weir International "A VERY EFFECTIVE BOOK FOR SUPERVISORS" Gerald Peacock, Drummond Company "A valuable tool for supervisors..." Peter Lawson, Marshall Miller & Associates "Thoroughly enjoyed" Don Dame, Freeman Energy "A very good book...easy to read." Randy McMillion, RAG Also available in Spanish.
About the Author
Jeffrey J. Barnes is President of the Barnes Learning Group, an organization dedicated to the development of employee potential. He has helped thousands of managers and their companies improve management and workforce performance. Barnes is primarily known for pioneering the Workforce Developmental Learning Process that is widely used by organizations seeking to end the adversarial model of labor relations and replace it with workplace cooperation and improved performance.