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Communicate With Confidence! (Paperback)

by Dianna Booher (Author) "When gamblers go to the race track, they consider the prior winners when placing their bets..." (more)
Key Phrases: accepting praise, Conversing One, Winning People Over, Making Small Talk (more...)
4.2 out of 5 stars See all reviews (16 customer reviews)

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Communicate With Confidence! + Speak With Confidence  : Powerful Presentations That Inform, Inspire and Persuade + The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
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Editorial Reviews

From Booklist
A very prolific communications consultant, Booher now lists more than 25 books, audiocassettes, and videos on her credentials. The latest is a compilation of 1,042 tips, all with explanations, directed toward better governance with words, both written and oral. In fact, language of all kinds, from appropriate body language to the effective use of silence, is her passion; she divides her counsel into 23 sections, ranging from small talk and gender communications to the best ways to criticize, apologize, and negotiate. Among her tips, borrowed from psychologists, sociologists, and communications experts: set agendas for meetings, personalize your greetings, hear silence as it's intended, and dig for unspoken reservations. Not intended as an easy read, since the lists tend to blur at times, this presents some quick answers for beginning and middle managers wondering, "How do I handle this situation?" Barbara Jacobs --This text refers to the Hardcover edition.

Product Description
Say The Right Thing-In Any Business or Social Situation! Each year thousands of executives pack Dianna Booher's seminars to learn to express themselves more clearly and confidently at work and at play. Now this master communicator has distilled over 600 of her proven speaking and listening tips into a single fast-access primer-one that can help you think on your feet, organize your ideas for impact, build credibility and loyalty, and instantly answer questions from customers... bosses... coworkers... even your spouse! With Communicate With Confidence You'll develop the skill to: win people over to your ideas; hold your own in meetings; give-and get-advice; say "No" without hurt feelings; criticize without crippling; resolve conflicts without blows; respond to insults and abuse; talk across gender line-and more!

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Product Details

  • Paperback: 413 pages
  • Publisher: McGraw-Hill; 1 edition (July 1, 1994)
  • Language: English
  • ISBN-10: 007006606X
  • ISBN-13: 978-0070066069
  • Product Dimensions: 9.1 x 7.4 x 1.2 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars See all reviews (16 customer reviews)
  • Amazon.com Sales Rank: #387,903 in Books (See Bestsellers in Books)

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Customer Reviews

16 Reviews
5 star:
 (10)
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Average Customer Review
4.2 out of 5 stars (16 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
31 of 33 people found the following review helpful:
2.0 out of 5 stars Wait a second, December 20, 1999
This book is very handy, but one should not underestimate the impact that the lack of structure has. After reading the book, you will be overwhelmed by the redundancy and repitition. Yes the book is filled with handy tips, but in the end, that is all they are tips, which treat the symptoms of bad communication; NOT THE CAUSES. Without a structure, explaining the root causes, some tips are contradictory, some say the same thing in a different way and in the end one is stuck with a huge volume of data, but little information. I am afraid the scope of this book works against it, not for it.
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16 of 16 people found the following review helpful:
5.0 out of 5 stars Essential for anyone, December 25, 2002
By David Field (Merrimac, MA USA) - See all my reviews
(REAL NAME)      
While this book has a business focus, there are many techniques shown that can be used in all facets of life - in the family, with friends, or in organizations and sports teams. It's a huge (1000+) list of tips for various situations. How do you deal with someone who's not pulling their weight? You don't have to be a manager at work - you can have unresponsive kids, friends who take much more than they give, and committee members who are just along for the ride.

All the points are obvious, but in real life we forget, communicate badly, and then make a bad situation worse. This book has the sort of information that someone gives you when they say, "In that situation I always do . . ." and you could hit yourself for not thinking of it at the time. If you read and re-read this book you'll begin to have these ideas when you need them, not afterward.

The tip formula is excellent. Too many books try to put ideas across in ordinary text and become confusing and unclear. Each tip and its supporting text is complete. You won't be left wondering what the author meant.

I teach people to make presentations and there is plenty here I intend to pass along. My order is in for Booher's forthcoming "Speak With Confidence," because if it's even half as good as this book, it will be invaluable.

One last thought. Think about the times you didn't communicate that well. Think about the stress, the bad relations with other people, and all the negative things that resulted. Now look at the price of this book. Isn't it worth that price just to communicate effectively one time, let alone all the times this book will save the day?

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13 of 13 people found the following review helpful:
4.0 out of 5 stars Tips for Daily Conversations, March 22, 2000
This book is very easy to read. It contains a list of pointers for various kinds of situations and includes examples of dialogue you can utilize. It covers topics like dealing with forgetting people's names, and dealing with nay-sayers and how to get beyond the motor-mouthed customer or co-worker. Booher doesn't belabor any of the points, and that's a plus. She moves right along. You can pick this book up and put it down and pick it up again and not lose anything. You can read it 3 or 4 times and still get good advice. If you're able to put her suggestions into action, your communications skills should be substantially improved.
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Most Recent Customer Reviews

5.0 out of 5 stars An Amazing Tool
This book is an amazing tool for anyone active in the working world. The advice given in the book is broken down into tips which are easy to read and understand. Read more
Published 15 months ago by T. Hooper

5.0 out of 5 stars Thorough and Detailed
This is a thorough and detailed book which covers a wide range of tips that you should find useful and important in enhancing your communication skills. Read more
Published on January 2, 2007 by Elijah Chingosho

5.0 out of 5 stars Comprehensive Compendium of 1042 Communication Tips
A comprehensive compendium of 1042 tips belonging on every committed communicator's reference shelf. Read more
Published on June 19, 2006 by Brenda Avadian, MA

5.0 out of 5 stars Easy to Read
Dianna Booher writes with clarity and detail, and her book is so easy to read. We're all communicating in one way or another, and Dianna's insights are extremely valuable. Read more
Published on February 23, 2006 by Jennifer

1.0 out of 5 stars RIP OFF
The only thing exciting about the book is the title. I could not wait to get the book and read it. I can't remember being this disappointed in a book - ever. Read more
Published on February 17, 2002 by ldegen@aol.com

5.0 out of 5 stars One of the best!
I have used this book as a reference in the many business seminars that I conduct. When it comes to "Communications", Dianna Booher's tips and practical advice are the... Read more
Published on August 22, 2001 by Dick-Dallas

5.0 out of 5 stars What is communication any way?
This book is for those that really want to COMMUNICATE -- not simply write or speak well. It includes over 1000 (yes I said one thousand) tips taught in 23 situational lessons. Read more
Published on August 21, 2001 by Angie Casey

5.0 out of 5 stars What is communication any way?
This book is for those that really want to COMMUNICATE -- not simply write or speak well. It includes over 1000 (yes I said one thousand) tips taught in 23 situational lessons. Read more
Published on August 21, 2001 by Angie Casey

5.0 out of 5 stars Tried and True Resource Material
As an author and trainer I count on Diana's book as tried and true resource material. I refer to "Communicate with Confidence" regularly. Read more
Published on August 16, 2001 by Elaine Biech

2.0 out of 5 stars How did we forget the mostly overly obvious?
To me communicating with confidence means: subject, verb, satelites(objects)...BUT, here we have Booher give us a laudry list of "behavioral" dos and dont's. Read more
Published on June 2, 2001 by James May

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