Improving Performance
and over 360,000 other books are available for Amazon Kindle – Amazon’s new wireless reading device.
Learn more
| |||||||||||||||
Frequently Bought Together
Customers Who Bought This Item Also Bought
by Paul Harmon
|
by Jerry N. Luftman
|
How Organizations Work: Taking a Holistic Approach to Enterprise Health by Alan P. Brache |
Performance Management: Changing Behavior that Drives Organizational Effectiveness by Aubrey C. Daniels |
by Lawrence J. Gitman
|
Editorial Reviews
Product Description
Streamline the processes vital to optimum performance
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.
From the Inside Flap
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.
Product Details
Would you like to update product info or give feedback on images?
|
More About the Author
Discover books, learn about writers, read author blogs, and more.
› Visit Amazon's Geary A. Rummler Page
› Visit Amazon's Geary A. Rummler Page
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Inside This Book
(learn more)
First Sentence:
Many managers don't understand their businesses. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
process subgoals, management support the strategy, housekeeping process, relationship map, performance improvement opportunities, loss notices, job outputs, critical business issues, claim reps Key Phrases - Capitalized Phrases (CAPs): (learn more)
Organization Level, Performer Level, Process Level, Human Performance System, Process Owner, Nine Performance Variables, Organization Design, Responsibility Matrix, Organization Management, Ace Copiers, Critical Business Issue, Job Management, Steering Team, Design Team, Individual Capacity, Performance Specifications, Process Design, Computec Order Filling, Process Teams, Goal Management, Resource Management, Responsibility Matrices, Task Interference, The Performance Variables, Critical Process Issue New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Many managers don't understand their businesses. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
process subgoals, management support the strategy, housekeeping process, relationship map, performance improvement opportunities, loss notices, job outputs, critical business issues, claim reps Key Phrases - Capitalized Phrases (CAPs): (learn more)
Organization Level, Performer Level, Process Level, Human Performance System, Process Owner, Nine Performance Variables, Organization Design, Responsibility Matrix, Organization Management, Ace Copiers, Critical Business Issue, Job Management, Steering Team, Design Team, Individual Capacity, Performance Specifications, Process Design, Computec Order Filling, Process Teams, Goal Management, Resource Management, Responsibility Matrices, Task Interference, The Performance Variables, Critical Process Issue New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Citations (learn more)
This book cites 24
books:
See all 24 books this book cites
91
books
cite this book:
See all 91 books citing this book
- Human Competence: Engineering Worthy Performance (ISPI Tribute Edition) by Thomas F. Gilbert on page 215, and Back Matter
- Human Competence by Thomas F. Gilbert on page 215, and Back Matter
- Systems Thinking, Systems Practice: Includes a 30-Year Retrospective by Peter Checkland in Back Matter
- Social Psychology by Arnold S. Kahn in Back Matter
- Economics of Defense in the Nuclear Age by Charles J. Hitch in Back Matter
See all 24 books this book cites
- Perspectives on Business Modelling: Understanding and Changing Organisations by Anders G. Nilsson on 5 pages
- Human Performance Improvement: Building practitioner competence (Improving Human Performance) by William J. Rothwell on 5 pages
- Performance Interventions by Jim Fuller on 5 pages
- HPI Essentials by George Piskurich on 4 pages
- Strategic Business Partner: Aligning People Strategies with Business Goals by Dana Gaines Robinson on 4 pages
See all 91 books citing this book
Books on Related Topics
(learn more)
|
What Do Customers Ultimately Buy After Viewing This Item?
 |
90% buy the item featured on this page: Improving Performance: How to Manage the White Space in the Organization Chart (Jossey Bass Business and Management Series) $33.35 |
 |
3% buy Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press) $33.36 |
 |
3% buy Serious Performance Consulting According to Rummler $27.87 |
 |
2% buy Process Mapping, Process Improvement and Process Management $29.95 |
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Customer Reviews
|
Share your thoughts with other customers:
|
|||||||||||||||||||||
Most Helpful Customer Reviews
Share your thoughts with other customers: Create your own review
|
|
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Listmania!
So You'd Like to...
|
|
Product Information from the Amapedia Community
Beta (What's this?)Be the first person to add an article about this item at Amapedia.com.
› See featured Amapedia.com articles
Look for Similar Items by Category
- Books > Business & Investing > Industries & Professions > Human Resources & Personnel Management
- Books > Business & Investing > Management & Leadership > Leadership
- Books > Business & Investing > Management & Leadership > Management
- Books > Business & Investing > Small Business & Entrepreneurship > Entrepreneurship
- Books > Health, Mind & Body
- Books > Professional & Technical > Engineering > Industrial, Manufacturing & Operational Systems > Productivity
- Books > Reference
Look for Similar Items by Subject
Your Recent History
(What's this?)|
After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in. |
