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Editorial Reviews
Review
"Insightful and highly readable. The best examination of what successful mediators actually do. Anyone who wants to settle a dispute will learn a lot from these profiles." --Roger Fisher, coauthor, Getting to Yes
"All mediators, and anyone else who practices or is interested in alternative dispute resolution, will be interested in this book." --Mary P. Rowe, ombudsperson, Massachusetts Institute of Technology
"A must read for anyone contemplating the practice of alternative dispute resolution as a mediator or using the services of a mediator." --Wallace Warfield, George Mason University, and former president, Society of Professionals in Dispute Resolution
"All mediators, and anyone else who practices or is interested in alternative dispute resolution, will be interested in this book." --Mary P. Rowe, ombudsperson, Massachusetts Institute of Technology
"A must read for anyone contemplating the practice of alternative dispute resolution as a mediator or using the services of a mediator." --Wallace Warfield, George Mason University, and former president, Society of Professionals in Dispute Resolution
Product Description
An intimate look at how twelve mediators achieve extraordinary results.
At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.
?The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles.?---Roger Fisher, coauthor, Getting to Yes
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› Visit Amazon's Deborah M. Kolb Page
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Inside This Book
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First Sentence:
Robert and Barbara Jansen wait in a corridor of the New Essex County Courts Building, seated across from a sign that says "Family Mediation Program." Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
special education mediation, reg neg, small claims magistrate, grievance mediation, generic mediation, field builders, pizza incident, maximizing joint gains, public document room, neighborhood justice center, first caucus, environmental coalition, community mediation, mediation practice, mediation team, special education director, laughter from the group, family mediators, divorce mediation, regulatory negotiation, administrative conference, mediation center, message carrying, mediators work, mediation sessions Key Phrases - Capitalized Phrases (CAPs): (learn more)
Maili Land, Sri Lanka, Susan Donnelly, Camp David, Albie Davis, Roberts School, Patrick Davis, Jim Carroll, Patrick Phear, United States, Howard Bellman, Richard Donnelly, Jimmy Carter, George Livingston, Joan Miller, Pete Graves, Joseph Elder, New York, Linda Colburn, Bill Hobgood, Buddy Edwards, Carter Center, Eric Green, Essex County, Fran Butler New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Robert and Barbara Jansen wait in a corridor of the New Essex County Courts Building, seated across from a sign that says "Family Mediation Program." Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
special education mediation, reg neg, small claims magistrate, grievance mediation, generic mediation, field builders, pizza incident, maximizing joint gains, public document room, neighborhood justice center, first caucus, environmental coalition, community mediation, mediation practice, mediation team, special education director, laughter from the group, family mediators, divorce mediation, regulatory negotiation, administrative conference, mediation center, message carrying, mediators work, mediation sessions Key Phrases - Capitalized Phrases (CAPs): (learn more)
Maili Land, Sri Lanka, Susan Donnelly, Camp David, Albie Davis, Roberts School, Patrick Davis, Jim Carroll, Patrick Phear, United States, Howard Bellman, Richard Donnelly, Jimmy Carter, George Livingston, Joan Miller, Pete Graves, Joseph Elder, New York, Linda Colburn, Bill Hobgood, Buddy Edwards, Carter Center, Eric Green, Essex County, Fran Butler New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 23
books:
See all 23 books this book cites
19
books
cite this book:
See all 19 books citing this book
- KEEPING FAITH: MEMOIRS OF A PRESIDENT by JIMMY CARTER on page 376, and page 379
- The Argumentative Turn in Policy Analysis and Planning by Frank Fischer in Front Matter
- Negotiation Theory and Practice by J. William Breslin in Front Matter
- Mediation Research: The Process and Effectiveness of Third-Party Intervention (Jossey Bass Social and Behavioral Science Series) by Kenneth Kressel in Front Matter
- Hidden Conflict In Organizations: Uncovering Behind-the-Scenes Disputes (SAGE Focus Editions) by Deborah Kolb in Front Matter
See all 23 books this book cites
- Employment Dispute Resolution and Worker Rights in the Changing Workplace by Adrienne E. Eaton on page 129, and page 215
- Alternative Dispute Resolution In A Nutshell, 2nd Ed. (Nutshell Series) by Jacqueline M. Nolan-Haley on page 136
- Adaptive Governance and Water Conflict by John T. Scholz in Back Matter
- The Win/Win Solution: Guaranteeing Fair Shares to Everyone by Steven J. Brams in Back Matter
- Resolving Environmental Conflict Towards Sustainable Community Development by Chris Maser in Back Matter
See all 19 books citing this book
Books on Related Topics
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