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Content and Complexity: Information Design in Technical Communication
 
 
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Content and Complexity: Information Design in Technical Communication (Paperback)

by Michael J. Albers (Editor), Beth Mazur (Editor), Mary Beth Mazur (Editor)
Key Phrases: contextual inquiry, dynamic usability, response inducement techniques, New York, Technical Communication, World Wide Web (more...)
1.0 out of 5 stars See all reviews (2 customer reviews)

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Customers buy this book with Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests by Jeffrey Rubin

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Editorial Reviews

Review

...there are many new, informative examples and case studies of information design, and they bring life to the readings.
Ergonomics in Design

Content and Complexity offers solid research and the wisdom of the international authors....you might want this book on your office shelf.
Technical Communication



Product Description
From the foreword by Karen Schriver, author of "Dynamics In Document Design"

Information designers bring together words and images in ways that enable people to understand, take action, or make decisions. A good information design helps people to use the content in ways that suit their unique interests. Although information designers have long recognized the importance of developing good content, much of the literature in the field has focused on issues of graphic design and typography. This volume broadens our perspective with new ideas about creating information designs that speak to peoples’ needs through the design of effective content in products familiar to technical communicators.

Since the 1990s, information designers have been preoccupied with shaping content in order to reduce information overload. The authors here challenge us to think strategically about content—its selection, organization, and integration. They show that well designed content can help people ferret out fact from fiction, main points from details, and "must read" from "optional read" information. In addition, the authors remind us that the content we generate not only communicates information to people but helps to build relationships among people.

Throughout the book, a number of themes emerge. Perhaps the most prominent is the need to hone our skills in analyzing the structure of information more deliberately than we have in the past. For any given information design task—whether a paper document, an online help system, or a multimedia project—information designers need to identify core (must have) information and distinguish this content from supplemental (nice to have) information. With a thorough understanding of the structure, information designers can highlight the content distinctions through careful design of text, graphics, photography, full-motion video, typography, or sound.


Product Details

  • Paperback: 380 pages
  • Publisher: Lawrence Erlbaum (January 2003)
  • Language: English
  • ISBN-10: 0805841415
  • ISBN-13: 978-0805841411
  • Product Dimensions: 8.9 x 5.9 x 0.9 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 1.0 out of 5 stars See all reviews (2 customer reviews)
  • Amazon.com Sales Rank: #1,317,441 in Books (See Bestsellers in Books)

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3 of 4 people found the following review helpful:
1.0 out of 5 stars Sorry school book, March 2, 2006
This book is meant for a Tech Writing Graduate Level class, but is poorly compiled. Good information, but delivered in a ball of mess. No structure to the book
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1.0 out of 5 stars Buy a different book, October 14, 2008
I had to use this book as the text for a graduate class in Information Design. It is poorly edited, and several chapters are poorly organized and/or translated.
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