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Editorial Reviews
Review
...there are many new, informative examples and case studies of information design, and they bring life to the readings.
—Ergonomics in Design
Content and Complexity offers solid research and the wisdom of the international authors....you might want this book on your office shelf.
—Technical Communication
Product Description
Information designers bring together words and images in ways that enable people to understand, take action, or make decisions. A good information design helps people to use the content in ways that suit their unique interests. Although information designers have long recognized the importance of developing good content, much of the literature in the field has focused on issues of graphic design and typography. This volume broadens our perspective with new ideas about creating information designs that speak to peoples’ needs through the design of effective content in products familiar to technical communicators.
Since the 1990s, information designers have been preoccupied with shaping content in order to reduce information overload. The authors here challenge us to think strategically about content—its selection, organization, and integration. They show that well designed content can help people ferret out fact from fiction, main points from details, and "must read" from "optional read" information. In addition, the authors remind us that the content we generate not only communicates information to people but helps to build relationships among people.
Throughout the book, a number of themes emerge. Perhaps the most prominent is the need to hone our skills in analyzing the structure of information more deliberately than we have in the past. For any given information design task—whether a paper document, an online help system, or a multimedia project—information designers need to identify core (must have) information and distinguish this content from supplemental (nice to have) information. With a thorough understanding of the structure, information designers can highlight the content distinctions through careful design of text, graphics, photography, full-motion video, typography, or sound.
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contextual inquiry, dynamic usability, response inducement techniques, information design project, basic action step, extraneous cognitive load, single action step, cognitive load theory, intrinsic cognitive load, additional textual information, hardware manuals, technical communicators, affective design, single sourcing, minimalist instruction, scoping stage, usability specialists, long prompts, information designers, cognitive design, schema acquisition, documentation writers, usability goals Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Technical Communication, World Wide Web, San Francisco, Human Factors, Applying Learning Theory, Designing Usefulness, Applying Survey Research Methods, Computing Systems, Visual Design Methods, Lawrence Erlbaum Associates, Three-Part Framework, Graphics Press, The Five Dimensions of Usability, Design Matters, Morgan Kaufmann, Interactive Applications, Englewood Cliffs, Professional Communication, User Guide, Karen Schriver, Cambridge University Press, Academic Press, Conrad Taylor, Public Opinion Quarterly Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
- Critical Power Tools (Suny Series, Studies in Scientific and Technical Communication) by J. Blake Scott on page 69
- Graphics for Learning: Proven Guidelines for Planning, Designing, and Evaluating Visuals in Training Materials by Ruth Colvin Clark in Back Matter
- Computer-Aided Design of User Interfaces IV: Proceedings of the Fifth International Conference on Computer-Aided Design of User Interfaces CADUI '2004 (v. 4) by Robert J.K. Jacob on page 158
What Do Customers Ultimately Buy After Viewing This Item?
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98% buy the item featured on this page: Content and Complexity: Information Design in Technical Communication $30.68 |
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1% buy Is the Help Helpful? How to Create Online Help That Meets Your Users' Needs $39.95 |
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1% buy The Design of Everyday Things $11.53 |
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