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IT Governance: How Top Performers Manage IT Decision Rights for Superior Results (Hardcover)

by Peter Weill (Author), Jeanne Ross (Author) "DO YOUR information technology (IT) capabilities enhance your competitiveness?..." (more)
Key Phrases: State Street, Governance Arrangements Matrix, Carlson Companies (more...)

4.5 out of 5 stars See all reviews (19 customer reviews)

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Editorial Reviews

Product Description

Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom-designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets, IT governance links IT decisions with company objectives and monitors performance and accountability.

Based on a study of 250 enterprises worldwide, IT Governance shows how to design and implement a system of decision rights that will transform IT from an expense to a profitable investment.

About the Author

Peter Weill is the Director of the Center for Information Systems Research (CISR) and a Senior Research Scientist at MIT's Sloan School of Management. Jeanne W. Ross is Principal Research Scientist at CISR.

Product Details

Hardcover: 269 pages
Publisher: Harvard Business School Press; 1 edition (June 2004)
Language: English
ISBN-10: 1591392535
ISBN-13: 978-1591392538
Product Dimensions: 9.3 x 6.5 x 1.1 inches
Shipping Weight: 1.3 pounds (View shipping rates and policies)

Average Customer Review: 4.5 out of 5 stars See all reviews (19 customer reviews)

Amazon.com Sales Rank: #23,133 in Books (See Bestsellers in Books)

Popular in these categories: (What's this?)

#19 in	Books > Reference > Business Skills > Business Math
#22 in	Books > Business & Investing > Industries & Professions > High-Tech
#39 in	Books > Business & Investing > Industries & Professions > MIS

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Inside This Book (learn more)

First Sentence:
DO YOUR information technology (IT) capabilities enhance your competitiveness? Read the first page

Key Phrases - Capitalized Phrases (CAPs): (learn more)
State Street, Governance Arrangements Matrix, Carlson Companies, Infrastructure Application, Delta Air Lines, Governance Committee, Engineering Board, Enterprise Architecture Organization, Delta Nervous System, Dow Corning, Gartner Executive Programs, Manheim Online, United States, David Spina, Federal Express, Barwon Water, Commonwealth Bank of Australia, Linking Strategy

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Citations (learn more)

This book cites 8 books:

Making IT Happen: Critical Issues in IT Management (John Wiley Series in Information Systems) by James D. McKeen in Back Matter
Competitive Advantage: Creating and Sustaining Superior Performance by Michael E. Porter in Back Matter
Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together by Wiersema on page 158
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market by Michael Treacy in Back Matter
Information Ecology: Mastering the Information and Knowledge Environment by Thomas H. Davenport in Back Matter

See all 8 books this book cites

11 books cite this book:

Enterprise Architecture As Strategy: Creating a Foundation for Business Execution by Jeanne W. Ross on 5 pages
Winning the 3-Legged Race : When Business and Technology Run Together by Faisal Hoque on page 92, and page 111
The New CIO Leader: Setting the Agenda and Delivering Results by Marianne Broadbent on page 121, and Back Matter
Corporate Governance Best Practices: Strategies for Public, Private, and Not-for-Profit Organizations by Frederick D. Lipman on page 8
Global Outsourcing: Managing Governance and Global Partnerships by P. Ribbers on page 62

See all 11 books citing this book

Books on Related Topics (learn more)

Leveraging the New Infrastructure by Peter Weill

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	10% buy Enterprise Architecture As Strategy: Creating a Foundation for Business Execution 4.4 out of 5 stars (41) $25.08
	4% buy CIO Best Practices: Enabling Strategic Value with Information Technology (Wiley and SAS Business Series) 4.7 out of 5 stars (7) $48.00
	3% buy Managing IT as a Business: A Survival Guide for CEOs 4.8 out of 5 stars (14) $25.05

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Customer Reviews

19 Reviews

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4.5 out of 5 stars (19 customer reviews)

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Most Helpful Customer Reviews

34 of 35 people found the following review helpful:

5.0 out of 5 stars Important Management Title With A Groundbreaking Framework, October 15, 2004

By	Coding Genius "CG" (Wisconsin) - See all my reviews

This is the book that corporations have needed since the Dotcom bust. Having painfully learned that throwing copious amounts of money at IT professionals does not always result in effective information systems, many companies are confused as to the next plan of attack.

Not a simple "how-to-run-your-IT" cookbook, Weill and Ross have studied how over 200 corporations manage their IT. There is no quick fix, no "silver bullet" that will solve all managerial angst. What emerges instead is a deeper understanding of the strategic role of IT for a wide range of large companies.

By classifying IT decisions into 5 types, and then classifying the way decisions are made into several catchy "pop-psych" groups (such as IT Monarchy, Business Monarchy, Duopoly, and Federal) the authors have formulated a very succinct framework. This framework could act as a touchstone for those companies whose current governance is ineffective or unclear.

Companies who are struggling with IT, and those of us who advise them, really need to read this book and consider the research conducted. Whether or not you are as enamoured of the framework as I, you should certainly be aware of it because it will be very important in future work.

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25 of 27 people found the following review helpful:

5.0 out of 5 stars An excellent discussion about who should manage what in IT, September 25, 2004

By	Amrit Tiwana "www.bus.iastate.edu/tiwana" (Decatur, Georgia, USA) - See all my reviews (REAL NAME)

This is an excellent book on the topic of IT governance. There are no answers to be found, only a compass to finding the answers that are right for your company. It goes to the heart of the painful question of what part of the corporate IT function should be handed to the corporate geeks and to the bean counters in accounting. The book expands on an article in Harvard Business Review by the same authors. The book is well written, although overly droning and long in some parts. Overall, it is one of the most original and understandable discussions of the topic. Highly recommended if your interest is in controlling IT expenditures without losing sight of the strategic opportunities that it offers. Buy--don't borrow--a copy. You'll want to dogear some pages that alone justify the thirty dollar price tag.

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18 of 19 people found the following review helpful:

5.0 out of 5 stars Fills in blanks left by CObIT, June 20, 2004

By	Mike Tarrani "www.tarrani.com" (Deltona, FL USA) - See all my reviews (TOP 500 REVIEWER) (REAL NAME) (COMMUNITY FORUM 04)

This book is not consistently aligned to CObIT (Control Objectives for IT), which is an IT governance standard set forth by the IT Governance Institute (paste the ASIN, B0001F8V14, into the search all products box on this page). However, it does provide a realistic approach to governance that reflects successful practices developed and employed by 250 companies surveyed by the authors. The key differences between CObIT and the approach in this book is the stakeholder model presented versus the control model CObIT incorporates. More importantly, the authors approach more effectively aligns IT to business goals and objectives, with IT in a supporting role more than as the primary decision maker.

Among the points the authors make is that IT is a strategic asset, and effective governance links IT to strategy and performance. I fully agree with this approach, and especially like the recommendations the authors make for implementing and managing IT governance, as well as the resources in the appendix which show which companies were surveyed.

If you are following CObIT you may have issues with this book; however, if you read through it with an objective mind you will find that the approach will work effectively, and does come closer to IT-business alignment than the CObIT approach.

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Most Recent Customer Reviews

5.0 out of 5 stars Excellent source of information for IT executives...
Harvard Business School publications are especially useful for the benchmarking information they contain as well as their strategic focus... Read more

Published 5 months ago by James W. Martin

5.0 out of 5 stars An essential book for the IT professional and business man bookshelfs

For decades IT strategy has not being aligned with business strategies. Some organizations may not fulfill strategic objectives because lack of support from a robust IT... Read more

Published 10 months ago by Conrado Morlan

5.0 out of 5 stars One of the best books on IT Governance
I think the book is one of the best books in the industry articulating the importance of IT Governance. Read more

Published 13 months ago by Madhavi Gutti

5.0 out of 5 stars An easy to read and insightful overview of IT Governance
An excellent summary and insightful overview on IT Governance. This is an easy read emphasizing its principles with many real world examples and case studies. Read more

Published 18 months ago by Russell Herrell

5.0 out of 5 stars Better IT Business Value Delivery
Peter and Jeanne's book provides an excellent foundation and series of models for explaining how to explicitly design your IT organization. Read more

Published 20 months ago by Mitchell Weisberg

4.0 out of 5 stars Good with Academic Slant
A recent Dilbert cartoon had Dogbert telling management, "You need a dashboard full of information that you can ignore to make decisions in light of corporate politics" and I was... Read more

Published on May 16, 2007 by J. Avellanet

5.0 out of 5 stars Great book on IT Governance
Practical top-down approach to IT Governance. Provides a means of documenting current status of overall IT Governance in your organization and then compare the same to how high... Read more

Published on November 9, 2006 by Rajeshwer Subramanian

2.0 out of 5 stars Very boring
I bought this book based on the good reviews it had received. I could not find any useful infomraiton in this book and the Author seems to go to such great lengths trying to... Read more

Published on June 25, 2006 by Osamah Alabdullah

4.0 out of 5 stars IT Governance
This is an excellent book which should be read by everyone looking for results from their technology systems and not just Techies and IT managers. Read more

Published on June 24, 2006 by Daniel Card

4.0 out of 5 stars Good models and a healthy dose of common sense.
The notion that good IT governance is the single biggest factor in generating business value from the IT department seems like a no brainer. Read more

Published on June 22, 2006 by C. Gilbert

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