Most Helpful Customer Reviews
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96 of 100 people found the following review helpful:
5.0 out of 5 stars
Excellent Product, August 24, 2002
I purchased this item in August of 2002 to maintain the look of our plush carpeting. After the first use alone, I was amazed at the difference in the carpet. Even more amazing is how dirty the water was after use.I feel the result is comparable to that of a professional carpet cleaning, but obviously takes longer than the pros. However, at least when you are done, you have something to show for your money (It will pay for itself in two carpet cleanings compared to a professional). This definitely beats renting machines such as a "Rug Doctor." The tank sizes, cleaning solution tank, and dirty water tank are all comparable. However, the Dirt Devil has a rinse option and the changing of the water and cleaning solution is more user friendly. When I was done cleaning, it took less than five minutes to clean up. A rental machine is a hassle anyway with the paperwork, hauling to and from, and the limited time use. Using this comparison, the Dirt Devil is the best choice hands down. Like any product, it isn't perfect....it is somewhat heavy and takes some strength (on plush carpets - it may be easier on different carpeting). After awhile, holding down the button for a long period of time can start to make your finger ache. It can get cumbersome changing the water if you plan on doing the entire carpet, but you would have this anyway if you were renting one. These are only minor issues and the benefit of the machine makes it well worth it. I purchased mine right here at Amazon.com. Amazon is my recommendation and it only took a week to get. This isn't one of those items that you need to have the next day. It was packaged well and looked great out of the box. Bottom line - it cleans the carpets great, the price is right, and you can't go wrong with the Dirt Devil name. I give it the highest recommendation.
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45 of 45 people found the following review helpful:
5.0 out of 5 stars
Who needs new carpets?, October 8, 2002
After much research (in stores and on-line) I ultimately decided The Dirt Devil Platinum Force Extractor gave me all the features I wanted at a very reasonable price. By ordering here on Amazon, I paid [money], for a cleaner that I think is comparable to the [$$$] Hoover. With 2 dogs, 2 cats, 3 teenagers and constant company, our carpets really take a beating so cleaning them is a constant battle and [money] to rent a bulky steam cleaner that I only had for 24 hours was a major pain.Well, my new cleaner came via UPS, was set up and ready to go in 20 minutes. The separate tanks for solution, clean and dirty water makes getting ready a breeze. The tanks are very easy to remove and replace and since the machine mixes the solutions for you, no more measuring cups. All the controls are right at your fingertips, and there is even a rinse (no soap) cycle which very few machines have. Well after cleaning my upstairs hallway and stairs, which get the most abuse in my house, I am SO impressed with this machine. Although heavy, the machine was so easy to use, got my carpets incredibly clean leaving a fresh aroma in the air. I had no problem using the attachment tools for the stairs and was surprised at how well it worked! Even my husband was amazed at the muddy, disgusting water that I emptied from the water retrieval tank. With a 1 gallon reservoir, you don't have to constantly run to fill up the tank, and even then, its so easy since all you do is add water, no mixing of solution. The cleaning solution has its own little tank that automatically mixes. I highly recommend this product. It has rejuvenated my poor, beat-up carpet, and all for a reasonable price.
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127 of 139 people found the following review helpful:
3.0 out of 5 stars
Not bad, but not the best, December 5, 2002
I tried a friend's Hoover Wide Path and was very impressed with the results, but not the price. I did did the same research you are probably doing, and decided to get the Dirt Devil due to its good reviews and lower price. Well, you get what you pay for.
-The machine is indeed heavy and a bit unwieldy (it is hard - jumpy - to push forward on Berber carpet).
-The dirty tank will drip when removed, and a good quantity of water is left under the machine when removing the dirty tank.
-The clear suction thing in the front has to be removed when you remove the talk, and it has to be cleaned, something I didn't have to do with the Hoover, but might be a good thing (just not sure).
-The hose attachment doesn't have a rotating brush like the Hoover, but I don't know how important that it.
-The Dirt Devil uses belts, which will eventually near replacement; the Hoover doesn't.
I'm returning the Dirt Devil and getting a Hoover (the one with 5 rotating brushes, V2 even better), even though they are a bit more. Only get the Dirt Devil if you cannot afford a better Hoover.
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