Most Helpful Customer Reviews
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205 of 207 people found the following review helpful:
5.0 out of 5 stars
The best espresso machine for under $200, August 9, 2004
This machine is nothing short of a steal for someone on a budget interested in a true espresso machine. The innards of this Gaggia are identical to every one of their models from this one up until the Gaggia Baby (which adds a solenoid pressure relief valve) which retails for around $450. The portafilter is the same commercial grade 58mm hunk of brass, the aluminum boiler is the same as the Gaggia boiler found in their far more expensive machines. There is simply no comparison between this model and any non-Italian made competitor, such as Krups.
That said, one ought to realize that they cannot produce true crema-laden espresso without a grinder capable of producing an even, fine espresso grind, coupled with freshly roasted beans. This machine ought to be paired with the Gaggia MDF grinder, a Rancilio Rocky, or a Mazzer Mini. For those on a budget, you might be able to get away with a Solis Maestro Plus or Capresso Infinity or Vaneli's Maximo, but even these are barely up to the challenge. The Maestro and Infinity will be like driving a car in first gear: you'll get espresso, but not much flexibility in improving your shots. The Maximo is better. Avoid other budget grinders (anything lower than a Gaggia MDF). Gagggia's budget burr grinder (not the MDF), for example, is not up to the task.
Be aware that the price seems to fluctuate on Amazon, but it can typically be bought for just under $200 at the more famous espresso on-line places, and sometimes here at Amazon.
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84 of 84 people found the following review helpful:
5.0 out of 5 stars
Perfect for the coffee addict..., January 13, 2005
For yourself or for a good friend, this machine is the perfect purchase! A little more complicated than the machine I once had (the Krups Espresso Bravo), as well as being much better made, this Espresso machine makes espresso and lattes SO good, it's worth the brief confusion. Using the Perfect Crema device was a little difficult at first. I guess the pinhole wasn't fully punched through, but I used a small sewing needle to create a new hole, and now I have wonderful espresso! As a fellow coffee addict warned, this rubber disc should not have a large hole, as it needs to force the espresso through a much smaller opening, to create the perfect crema. And it does!
It gets a little hot, so don't make more than 3 lattes in a row. Let it cool and then start the next one. Also, the clearance of the steaming wand is very short, so make sure you have a proper steaming pitcher and that it is filled only 1/2 full with milk/soymilk, otherwise it spills.
Don't let the water run through the filter without a cup underneath when priming the unit - the drip tray is just for that: drips only!
And, the tamper is a bit flimsy, so tamp gently, or just go buy a nice one.
With these tips in mind, you will have a great time making espresso based drinks. Just be sure to use GOOD espresso and don't skimp - Illy and Lavazza are the best and most recommended coffees for a quality espresso machine like this one.
I'm thoroughly addicted to the Gaggia Carezza. I haven't gone one day without using it since I bought it. Plus, the price is excellent for this machine. Well, well invested in!!
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40 of 41 people found the following review helpful:
1.0 out of 5 stars
18 months of problems, design flaws, February 10, 2007
A Kid's Review
I had read the early reviews on several espresso aficionado sites. Thos early reviews are good, but several of the reviewrs have updated their opinions and downgraded their ratings after owning the machine for 6 months or more. I feel the same way.
The internal build of the machine has some good specifications at this price range. When you start using it you can make very decent espresso.
But the problems start after a while. Most are related to design flaws which are still present even thought the internals have been around for three years. The flaws and problems are:
1) incredible amount of leaking. After four months or so my machine started leaking...it got worse and worse. I thought it was my machine only, but checking the forums I saw this was common. I broke down the machine, replaced several (expensive) gaskets and the problem came back in a month. You need a 2' by 1.5' tray under this machine on your counter.
2) height of steam wand and porta-filter. This is an insane design flaw. They are so low as to insure that it is impossible to use the foam wand without tilting back the machine. No standard milk foaming pitcher, or even the smallest ones, fit. The height of the brewing head is also so low that no standard cup fits. I am not talking about mugs, cups won't fit. You have to use a small espresso demitasse, and then transfer. result: cold espresso and more spills.
3) broken portafilter handles. My portafilter handle broke after six months. I was suprised and blamed myself unitl I realized this is extremely common. One sees it on the fourms all the time, and in fact the sole parts distributer in the US lists the handle alone because of this known flaw. (the head is NOT all brass as claimed as the bolt connecting the head to the handle is cheap metal, corrodes, expands and breaks the plastic around it!)
The monopoly on parts replacement means this is a WHOPPER cost to repair. Indeed I ordered the plastic replacement for the handle (nearly $30 with shipping) and waited two months to find out it was back ordered due to demand! They told me my only choice was to replace the entire entire brewyead set (handle and portafilter) for over $55 shipped -- all because of a commonly breaking piece of plastic that would cost about $1 to make! Gaggi is taking its customers for a ride on this. I don't expect them to admit a clearly known flaw but the least they could do is not gouge price the needed part! (they are charging double the price for bread head set and even though the brew head measures a standard width you have to use theirs due to non standard twist lock.)
I replaced the whole brew head and the same part broke again after 8 months. It is made even cheaper than the original. I spent $55 shippled for the part and the flaw is still there! On top of that the plastic part alone, clearly listed because of the common breakage, is still "backordered."
Conclusion: This machine seems like a great deal due to the fact that it uses similar internals as good Gaggia machines in the $300 to $400 range. But the savings is quite short lived in that the leaking is copious and you will need to replace parts at non standard prices (I checked similar gasket and other parts prices for other makers and they are way lower). You will spend a lot of money and time dealing with the flaws.
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