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What is A1 Courier Services?

Discussion moved to this forum by Amazon on Sep 16, 2010 5:06:00 PM PDT.

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Initial post: Feb 1, 2008 12:31:03 AM PST
M. Berger says:
Has anyone had anything shipped by them? Are they reliable?

In reply to an earlier post on Feb 1, 2008 1:56:09 AM PST
I know that some people have asked that a couple of times on here.

It seems to happen once in awhile. I am not sure if it is a regional thing or not.
No one seems to make a comment though about if they are good or not.

However, they have been used before by Amazon.
Just google

In reply to an earlier post on Feb 1, 2008 2:49:23 AM PST
From my experience, whenever something has been shipped to me via A1, it arrives the same day, because it's being shipped from Amazon's Deleware warehouse. I've always thought it was a Manhattan only delivery courier, but I'm not sure about that.

Anyway, A1 is fantastic.

In reply to an earlier post on Feb 1, 2008 4:23:59 AM PST
R. Foster says:
I had a delivery from Amazon via this courier and it worked out great! Just before Christmas. No problems. I'd never heard of it either and didn't think they'd serve my area (40 mi. south of D.C.). But it did.

In reply to an earlier post on Feb 1, 2008 3:39:39 PM PST
S. Haydock says:
No, A-1 Courier service lost a $100.00 worth of books or did not bother to deliver so my grandchild did not receive her books for her birthday.


In reply to an earlier post on Feb 8, 2008 7:56:58 PM PST
I bought the Frag Fx controller for the PS3 and Amazon shipped it using A-1 Courier. The first shipment never arrived so Amazon shipped another using A-1 and it never arrived. I told Amazon I will cancel any orders that are being shipped by A-1 Courier in the future. From my experience - A-1 is not reliable.

In reply to an earlier post on Feb 13, 2008 5:15:22 PM PST
W. Ingram says:
I was supposed to have a package yesterday that they were delivering. As of 8 pm, it hasn't shown up. But A1 reported it delivered and put on the doorstep. Well, I checked all the doorsteps but one - the steps leading down to it are coated with ice - and no package. I called customer service and they are sending another with 1st Day shipping. If they use the same service, it will be interesting where they leave this one. <grin>

In reply to an earlier post on Feb 14, 2008 9:32:56 PM PST
[Deleted by the author on May 22, 2008 7:32:42 PM PDT]

In reply to an earlier post on Feb 14, 2008 9:33:44 PM PST
Mark Time says:
Isn't it a limo dipped in steak sauce?

In reply to an earlier post on Feb 14, 2008 9:35:52 PM PST
[Deleted by the author on Jun 19, 2008 11:28:46 PM PDT]

In reply to an earlier post on Feb 20, 2008 8:11:06 AM PST
A-1 Courier royally screwed up delivering my Valentines present for my children. I ordered it early Feb 12 and it is now Fwb 20th and I still have not received anything.

In reply to an earlier post on Feb 23, 2008 7:48:17 AM PST
W. Lim says:
I'm having the same issue right now. Did they give you a refund or replacement?

In reply to an earlier post on Feb 23, 2008 8:23:03 AM PST
Amazon actually called me and asked if they should leave the package in the hall. I said ok. It wasn't there when we checked. No one would have stolen it, because it's a private office. I think they left it at the wrong address. I checked and it was the A1 courrier. Amazon apologized and is sending me a new one, but it'll take 6 weeks since it's now out of stock. I must say, in the 6 years that I've been using amazon for a huge portion of my shopping, only 3 packages have been lost, and they've always apologized and replaced them without any hassle. There's always going to be the element of human error.

In reply to an earlier post on Feb 23, 2008 9:31:21 AM PST
Polywog says:
No. They are not reliable. I would not ship anything through them. They said that they delivered the package, AND that I signed for it, but I obviously didn't, and it's not here. At the very least they could get the person's name so I could find out whose neighbor's door to knock. I called the Tracking: (800) 821-3641, Option 2 and they said unless i was in NYC, that I should call back later because their 'system was down.' I called the other local number, and the guy said that I would have to call back during business hours. Very, VERY amateur.

In reply to an earlier post on Feb 23, 2008 8:04:29 PM PST
ekc says:
I just received an Amazon order with A-1 Courier on the shipping label. I found this package in my driveway, when I came home tonight. I almost didn't see it and nearly ran over it. The deliverer must've thrown the package like a newspaper onto my lawn. I did not appreciate seeing this package in my driveway.

In reply to an earlier post on Feb 25, 2008 11:48:22 AM PST
S. Smith says:
I ordered a Valentine's present from Amazon on the 11th and supposedly A1 tried to deliver this package an undetermined number of times and was unable. Our mail room has never heard of them, or had something delivered from them, except that a number of other people in the building were asking about their Amazon packages as well. According to the tracking information on My Account it was "Delivered" on the 14th. I emailed Amazon and they said that the package was being returned to them as undeliverable and that I would have to reorder the items and they would refund my money. I reordered the items and they have shipped with A1 once again. I am trying to have them delivered to my boyfriend's office (so much for a surprise for him). Hopefully they will get there but supposedly the package was picked up for delivery (in Delaware, I am in Philadelphia) last week and the tracking information hasn't changed since and when I try using A1's site there is no record of anything with that tracking number. This is the first time I have ever had a problem with something being shipped by amazon but I am VERY disappointed.

In reply to an earlier post on Feb 25, 2008 1:08:27 PM PST
john cusack says:
Folks, I think that most of us will agree that A1-Courier is damaging Amazon's reputation.
I am sick and tired of A1-courier dumping packages outside my office on the sidewalk, and allowing the packages get wet.
I called their customer service, 212-206-1559, for the virginia area, but the did not seem to care.
Amazon, give us a choice not to use these cowboys!!!!!!!!

In reply to an earlier post on Feb 25, 2008 8:30:43 PM PST
Last edited by the author on Feb 25, 2008 8:31:28 PM PST
Luke Roberts says:
I've had nothing but bad experiences with A1, out of 2 times amazon has shipped via them, both have been 2 to (still waiting) days late on 2nd day shipping. But there is really nothing you can do about it.

In reply to an earlier post on Feb 25, 2008 8:51:55 PM PST
Last edited by the author on Feb 25, 2008 8:52:29 PM PST
Pavan Battar says:
I'll put it this way....they make DHL feel like one of those instant teleporter things from The Jetsons. They are to shipping what Darius is to grammar. I think the Steak Sauce company knows more about shipping a package (let alone in a timely fashion) than these jokers. To Amazon's credit, they are rather good about fixing the damage done by these guys. For vday, they not only gave me a full refund, but were able to give me $7.50-ish, since that's about how much more the item cost locally.

In reply to an earlier post on Feb 28, 2008 1:07:20 PM PST
Last edited by the author on Feb 28, 2008 1:07:56 PM PST
CM says:
I had some books returned back to Amazon as "undeliverable" because A-1 did not recognize my address. The development I live in is a year and a half old (and every other carrier has delivered successfully). Amazon could not gaurantee who my shipper would be for future orders and A-1 was extremely rude and unhelpful when I tried to find out why they did not recognize my address.


In reply to an earlier post on Feb 29, 2008 3:00:11 PM PST
P. Parker says:
J. Borman, I totally agree. I ordered an $8.50 book for 2nd shipping for $20.00 on the 25th of Feb. and as of the 29th I haven't received the book yet. Oh they claim they've been here and I wasn't home. But I'm disabled and I have the flu, that's the reason I didn't venture out to Barnes and Noble on my own. Next time I'll pay a neighbor to pick up a book for me and it won't cost me an extra $11.50 for nothing. P.Parker

In reply to an earlier post on Mar 10, 2008 11:51:20 AM PDT
I ordered a book over the weekend and was just notified that it's shipping via A1 Courier Services. I hope I actually get the package... =o(

In reply to an earlier post on Mar 10, 2008 12:09:19 PM PDT
CM says:
If A1 fails to deliver, is very good about re-shipping with a new carrier at no cost. You lose a few days and gain a headache though.

Good Luck!

In reply to an earlier post on Mar 10, 2008 5:48:33 PM PDT
Last edited by the author on Mar 10, 2008 6:10:11 PM PDT
Imagine my surprise when, 15 minutes ago, there's a knock at my door and it's a delivery guy. A1 Courier at your service ma'am! lol

I only received notification from Amazon this morning that it was shipped and the estimated arrival date was Wednesday. Well, I'm definitely happy with their service at this point. I've never had a package delivered at 7:30pm before. He was very courteous as well.

Weird thing was, I swear the guy was wearing a UPS uniform... Moonlighting perhaps?

In reply to an earlier post on Mar 10, 2008 6:08:57 PM PDT
Anon says:
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