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Customer Discussions > Amazon Discussions Feedback forum

Problem with a password


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Showing 1-3 of 3 posts in this discussion
Initial post: Jun 28, 2013 8:09:35 PM PDT
Hello.
I have a friend who has problem with her password. She has tried to change it many times and it is impossible. could you help me?

In reply to an earlier post on Jun 29, 2013 6:26:39 AM PDT
K. Rowley says:
"could you help me?"

Nobody here but other customers.. Best I can suggest is to find one of the two links to 'Help' and follow the instructions for contacting Amazon Customer Service..

Just in case you can't locate one of those links (at the top and bottom of the page), here is a link that you can use...
http://www.amazon.com/Help/b/ref=topnav_help?ie=UTF8&node=508510

You might also try asking for Help over on the actual Help forum, here is the link to that...

General Help Forum
http://www.amazon.com/gp/help/customer/forums/ref=hp_ss_comp_ss_forum_C

In reply to an earlier post on Jun 29, 2013 2:21:23 PM PDT
Last edited by the author on Jun 29, 2013 2:49:28 PM PDT
J. Faulk says:
YV: Your friend should click on Your [her] Account at top right of this screen, then click on Change Account Settings (or click on Forgot Your Password).

If her effort remains frustrated, then she should contact Amazon Help.
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This discussion

Participants:  3
Total posts:  3
Initial post:  Jun 28, 2013
Latest post:  Jun 29, 2013

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